Summary
Overview
Work History
Education
Skills
Volunteer Experience
Extracurricular Activities
Languages
Timeline
Generic

Farah Douar

Georgetown,ME

Summary

To obtain meaningful employment utilizing my unique skills & abilities within your talented team of professionals. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Medical Secretary

MaineHealth
01.2024 - Current
  • Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
  • Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
  • Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.

Licensed Aesthetician

Aesthetics By Farah
10.2023 - Current
  • Increased customer loyalty by maintaining a comfortable and relaxing atmosphere for clients during treatments.
  • Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
  • Educated clients on skincare best practices, leading to healthier skin maintenance habits outside the spa setting.
  • Consistently adhered to strict sanitation guidelines and maintained a clean work environment, promoting overall client safety and wellbeing.
  • Stayed current on latest and diverse types of lash extensions and different application processes.
  • Educated clients on how to clean and maintain lash extensions.
  • Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.

Payment Analyst

MaineHealth
01.2019 - 10.2022
  • An integral piece of the Revenue Analyst Team handling all matters pertaining to patient billing, medical insurance, and financial assistance claims
  • Working hand-in-hand with patients creating suitable payment plans that work for both the patient and company
  • Trusted with numerous confidential assignments by my direct supervisors within our team of patient account specialists.
  • Managed high volumes of incoming invoices effectively, prioritizing urgent payments while maintaining overall accuracy levels.
  • Supported management in financial reporting by providing detailed analyses of accounts payable activity and trends.
  • Enhanced customer satisfaction with prompt and accurate payment processing, addressing inquiries professionally.
  • Fostered a culture of collaboration among team members by frequently sharing insights and best practices related to effective payment processing techniques.

Accounting/Human Resource Associate

Gagne Foods
01.2014 - 01.2018
  • Responsible for the day-to-day operations, including but not limited to: accounts payables and receivables; invoices & bookkeeping; recruiting of new staff as well as processing end of employment paperwork; preparing compensation packages within company guidelines & set out by State Law; and fostering healthy workplace practices throughout every department.

Assistant Store Manager

Elegant Beauty Supplies
01.2011 - 01.2014
  • Second in command to the Store Manager, organizing, planning, and implementing successful strategies and customer trends all while meeting store schedules and objectives
  • Maintained superior quality service by instilling high standards of customer service.

Education

High School Diploma -

Hollywood Hills High School
Hollywood, Florida

High School Diploma -

Morse High School
Bath, Maine
01.2015

Skills

  • Medical Terminology
  • Clinical Support
  • Customer Service
  • Patient Scheduling
  • Patient Confidentiality Adherence
  • Strong organizational skills
  • Payment Collection
  • Critical thinking abilities
  • Administrative support experience
  • Healthcare Billing Knowledge
  • Data Entry
  • Clerical Support
  • Payment Scheduling and Collection

Volunteer Experience

  • Family Caretaker/Babysitter, Hollywood, Florida, Ensured a safe environment while preparing meals, tutoring, administering medications, maintaining housework, and completing assignments as necessary, 2007-Present
  • Took care of Elderly neighbor's lawn, walkway, & driveway, Hollywood, Florida, Helped a fellow community member in need, 2009-2012

Extracurricular Activities

Hollywood Hills High School Varsity Football Team Manager, 2010-2012

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Medical Secretary

MaineHealth
01.2024 - Current

Licensed Aesthetician

Aesthetics By Farah
10.2023 - Current

Payment Analyst

MaineHealth
01.2019 - 10.2022

Accounting/Human Resource Associate

Gagne Foods
01.2014 - 01.2018

Assistant Store Manager

Elegant Beauty Supplies
01.2011 - 01.2014

High School Diploma -

Hollywood Hills High School

High School Diploma -

Morse High School

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Farah Douar