My job is to ensure that the office is providing high-quality care to the patients. I excel at customer satisfaction. I am patient and empathetic with a great background in conflict resolution and customer care.
Overview
9
9
years of professional experience
Work History
Account Representative
Access Receivables Management
11350 McCormick Rd
12.2014 - Current
Politely assisted customers in person and via telephone.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Monitoring times and ensuring all patients are registered and discharged within appropriate time frames
Evaluating and completing performance evaluations
Managing and reviewing all Front Office reports
Trained new staff on quality control procedures
Oversaw daily office operations for staff
Oversaw inventory and office supply purchases.
Education
Bachelor of Science - undefined
Towson University
Current
Skills
Project planning
Team building
Ability to work under pressure
Experience with handling cash, check, and credit card transactions
Active listening skills
Creative problem solver
Telecommunication skills
Invoice processing
Cash flow management
Timeline
Account Representative
Access Receivables Management
12.2014 - Current
Bachelor of Science - undefined
Towson University
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