Judex Farah Durose
Norfolk,VA
Summary
My job is to ensure that the office is providing high-quality care to the patients. I excel at customer satisfaction. I am patient and empathetic with a great background in conflict resolution and customer care.
Overview
9
9
years of professional experience
Work History
Account Representative
Access Receivables Management
11350 McCormick Rd
12.2014 - Current
- Politely assisted customers in person and via telephone.
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
- Monitoring times and ensuring all patients are registered and discharged within appropriate time frames
- Evaluating and completing performance evaluations
- Managing and reviewing all Front Office reports
- Trained new staff on quality control procedures
- Oversaw daily office operations for staff
- Oversaw inventory and office supply purchases.
Education
Bachelor of Science - undefined
Towson University
Current
Skills
- Project planning
- Team building
- Ability to work under pressure
- Experience with handling cash, check, and credit card transactions
- Active listening skills
- Creative problem solver
- Telecommunication skills
- Invoice processing
- Cash flow management
Timeline
Account Representative
Access Receivables Management
12.2014 - Current
Bachelor of Science - undefined
Towson University
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