Farah Hussein
Denver,CO
Summary
Born in Kenya refugee camp came to the United States 2005 in March 2 months in the United States lost my father and the car crash had to grow up and become a man in such a young age a father, a big brother we came to do notice date to expand our knowledge and chase the American dream
Overview
13
13
years of professional experience
Work History
Security Officer
Inter-Con Security Systems, Inc.
Aurora, CO
09.2023 - Current
- Assisted with crowd control during large events held at the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
Machine Operator
Cavendish Farms
Jamestown , ND
10.2022 - 07.2023
- Performed regular maintenance on machines to ensure optimal performance.
- Troubleshoot malfunctions in equipment or processes.
- Comply with company policies regarding quality control procedures.
Security Officer
Advantage Security inc
Aurora, Colorado
09.2021 - 07.2022
- Assisted with crowd control during large events held at the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Security Officer
Securitas Security Services USA
Denver, Colorado
07.2018 - 08.2021
- Assisted with crowd control during large events held at the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Provided escorts for visitors as needed throughout the facility.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Performed first aid and CPR when necessary during emergency situations.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Confirmed visitor identification prior to granting entry into the building.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Monitored security cameras to identify and respond to suspicious activity.
- Maintained high levels of alertness throughout shifts.
Security Guard
FedEx Ground
Commerce City, Colorado
08.2017 - 07.2018
- Assisted with searches of personnel, vehicles, packages.
- Monitored closed circuit television systems.
- Observed surveillance cameras for any suspicious activity or intruders.
- Enforced safety regulations and monitored access control points.
- Identified potential security risks and recommended corrective actions.
- Investigated suspicious activity and reported findings to management.
- Reviewed security logs to ensure proper documentation was maintained.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Provided escorts for employees entering and exiting the building after hours.
- Provided customer service assistance to staff and visitors in a professional manner.
- Completed incident reports regarding violations of policies or procedures.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provided friendly and professional assistance to employees, visitors and customers.
- Searched bags manually to identify prohibited items and contraband.
- Patrolled crowds during events to preserve order and promote security.
Security Officer
HSS Security
Denver, Colorado
12.2015 - 08.2017
- Assisted with crowd control during large events held at the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Maintained accurate logs of all security related activities.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Operated communication systems between officers stationed throughout the facility.
- Provided escorts for visitors as needed throughout the facility.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Confirmed visitor identification prior to granting entry into the building.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Verified photo IDs and tickets to allow guests passage.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Completed incident reports to record security or loss prevention incidents.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Identified suspicious activity to determine appropriate response.
- Monitored security cameras to identify and respond to suspicious activity.
Housekeeping Aide
University of Colorado hospital
Denver, Colorado
07.2013 - 11.2015
- Dusted furniture, fixtures, and other surfaces.
- Complied with safety rules set forth by management during daily operations.
- Kept work areas neat and organized at all times while adhering to safety regulations.
- Removed trash from all guest rooms on a daily basis.
- Inspected all guestrooms for safety hazards or maintenance needs.
- Replenished consumable items such as coffee packets in the lobby area.
- Ensured that all equipment was in proper working order before use.
- Replenished bathroom amenities such as soap, shampoo and conditioner.
- Cleaned windowsills, window treatments, mirrors and other glass surfaces.
- Stocked linen closets with fresh supplies of towels, bed sheets and toiletries.
- Reported maintenance issues to the supervisor immediately.
- Checked all assigned areas thoroughly for cleanliness prior to leaving them.
- Restocked room amenities when necessary such as tissues, paper cups.
- Trained new employees on proper safety protocols when handling hazardous materials.
- Maintained an inventory of all cleaning supplies used in the housekeeping department.
- Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
- Transported soiled linens from guest rooms to laundry area for cleaning.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Monitored common areas for cleanliness and safety.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Used cleaning chemicals following proper guidelines.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Communicated with maintenance team on damages to repair.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Returned rooms to occupant-ready status to satisfy future guests.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Sorted and counted linens and organized in storage areas.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Inspected furniture for damage or stains in between guest stays.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Cart Attendant/Cashier Supervisor
Fresh Market | Associated Food Stores, Inc
Salt Lake City, Utah
02.2011 - 10.2013
- Assisted in the unloading of delivery trucks and stocking shelves with new merchandise.
- Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.
- Adhered to safety protocols while operating equipment such as forklifts or pallet jacks.
- Assisted customers in locating desired items throughout the store.
- Performed bagging operations for purchases according to company standards.
- Operated cash register to process customer payments accurately and efficiently.
- Provided assistance with loading purchased items into customer vehicles.
- Provided excellent customer service to ensure customer satisfaction.
- Verified prices of products using price scanners or manual pricing systems.
- Monitored customer traffic patterns to ensure efficient flow of customers through checkout lines.
- Swept floors and removed trash from store premises on a regular basis.
- Greeted customers and answered questions about merchandise, services, and store policies.
- Organized shopping carts in designated areas for easy retrieval by customers.
- Replenished stock on shelves, racks, and displays to maintain adequate inventory levels.
- Collected shopping carts and baskets from inside and outside store.
- Kept entrances clean of debris or clutter and cleaned up spills throughout store.
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
- Gathered and corralled shopping carts and helped guests carry larger items.
- Greeted guests and members upon arrival and departure, assisted customers and golf shop staff and addressed customer complaints or concerns.
- Organized carts in bay after returning from parking lot.
- Cleaned parking lots and sidewalks by picking up litter, removing snow, and treating ice to keep areas safe for customers.
- Assisted customers with loading and unloading their purchases.
- Implemented safety protocols to prevent accidents in cart usage areas.
- Assisted in the opening and closing procedures of the facility, including securing carts.
- Cleaned carts regularly to maintain hygiene and customer comfort.
- Provided assistance to customers with special needs or requests regarding cart usage.
- Engaged with customers, providing directions and answering queries about the facility.
- Monitored parking lot for security issues related to carts and reported concerns to management.
- Ensured all carts are in working condition and reported any damages.
- Provided basic troubleshooting for carts with mechanical issues.
- Maintained cleanliness and orderliness of cart storage areas.
- Gathered carts from parking lot and inside store for customer use.
- Collaborated with store or course staff to ensure smooth operation and customer satisfaction.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Packed boxes and stock using organizational guidelines.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Used digital database to keep records of units and stock moved.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Secured items in truck by strapping over protective padding.
- Used scanners to track parcel information, condition or receipt.
- Created a positive atmosphere in the workplace by recognizing employees' efforts through rewards programs.
- Conducted regular audits of register tills to ensure accurate balances were maintained at all times.
- Maintained an organized work environment by stocking shelves and cleaning up after each shift.
- Processed refunds and exchanges promptly according to established policies.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Coordinated with vendors to ensure timely delivery of merchandise and supplies.
- Greeted customers and responded to requests for information.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Counted and balanced registers.
Education
High School Diploma -
Highland High School
Salt Lake City, Utah06-2012
Skills
- Identification verification
- Investigation documentation
- Document Management
- Emergency Management
- CCTV Monitoring
- Emergency Response
- Access Control
- CCTV Surveillance
Timeline
Security Officer
Inter-Con Security Systems, Inc.
09.2023 - Current
Machine Operator
Cavendish Farms
10.2022 - 07.2023
Security Officer
Advantage Security inc
09.2021 - 07.2022
Security Officer
Securitas Security Services USA
07.2018 - 08.2021
Security Guard
FedEx Ground
08.2017 - 07.2018
Security Officer
HSS Security
12.2015 - 08.2017
Housekeeping Aide
University of Colorado hospital
07.2013 - 11.2015
Cart Attendant/Cashier Supervisor
Fresh Market | Associated Food Stores, Inc
02.2011 - 10.2013
High School Diploma -
Highland High School