Farah Nassim
Summary
Dynamic professional with a proven track record at Lifetime Athletic Club, excelling in customer service and organization. Skilled in leveraging exceptional people skills and attention to detail to enhance customer satisfaction and streamline operations. Demonstrated ability to improve team efficiency and maintain high sanitation standards, contributing to the positive customer experience.
Overview
3
3
years of professional experience
Work History
Facility Operations Team Member
Lifetime Athletic Club
01.2024 - 06.2024
- Provided exceptional customer service to visitors, addressing their needs promptly, professionally, and courteously.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained clean and organized locker room by ensuring amenities were always full and presented aesthetically to increase member satisfaction.
Customer Associate
Wawa, Inc
07.2021 - 10.2022
- Worked at the cash register as a cashier, greeting customers and assisting with items behind the counter.
- Recommended items to customers based on specific needs.
- Assisted delivery drivers by finding items and packing orders.
- Prepared customer's orders exactly as requested.
- Cleaned station meticulously between orders to ensure proper sanitation.
Education
Bachelor of Science - Psychology | Animal Science Minor
Rutgers University
New Brunswick, NJ05-2026
Skills
- People skills
- Security protocols
- Organization skills
- Time management
- Customer service
- Verbal and written communication
- Attention to detail
- Computer skills
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Facility Operations Team Member
Lifetime Athletic Club
01.2024 - 06.2024
Customer Associate
Wawa, Inc
07.2021 - 10.2022
Bachelor of Science - Psychology | Animal Science Minor
Rutgers University
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