Farah Razvi
Central Islip,NY
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Overview
24
24
years of professional experience
Work History
Restaurant Owner
Cavali New York
Queens, NY
05.2018 - Current
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Established standards for quality control, customer service, health and safety regulations.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Negotiated contracts with vendors for food, equipment and supplies.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Created promotions and special events to attract customers and boost sales.
Owner
Wyckoff & Bleecker Drugs INC
Brooklyn, NY
11.2018 - 03.2020
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw budgeting and financial management.
- Developed and implemented policies for the purchase, handling, and distribution of pharmaceuticals.
- Managed inventory of drugs, medical supplies, and equipment to ensure adequate stock levels.
- Created budgets and managed financial operations of the pharmacy.
- Maintained records of drug sales and monitored drug interactions.
- Provided advice on the selection, dosage, interactions, side effects, and storage of medications.
- Hired, trained, supervised and evaluated staff members including pharmacists, technicians and support personnel.
- Performed quality assurance checks to ensure accuracy in filling prescriptions.
- Conducted research studies to evaluate new drugs or treatments for safety and efficacy.
- Reviewed patient profiles to identify potential drug-related problems such as allergies or possible adverse reactions.
- Advised health care providers on appropriate medication therapies based on patient needs.
- Implemented systems for tracking orders and processing payments from customers.
Owner
A&J Pharmacy & Surgical Supplies
Queens, NY
02.2012 - 10.2018
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Analyzed industry trends to develop competitive strategies.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Reviewed legal documents related to business operations.
- Provided direction and guidance to employees.
- Monitored performance of personnel against goals set forth by the company.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Developed and implemented successful sales strategies to meet business goals.
- Managed sales presentations to promote product and brand benefits.
Pharmacy Manager
Gates & Marcus Garvey Pharmacy INC
Brooklyn, NY
06.2003 - 05.2010
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.
- Reviewed prescriptions for accuracy prior to filling to ensure patient safety.
- Provided professional consultation services on drug therapy options for patients.
- Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
- Ordered, received and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
- Oversaw work activities, performance and service quality of pharmacy staff.
- Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
- Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
- Managed weekly schedules and requests for leave.
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
- Communicated with patients with compassion while keeping medical information private.
- Improved organization and supply management policies for medicines and materials.
- Analyzed prescribing trends to monitor compliance and prevent excessive usage.
- Maintained records management system to process personnel information and produce reports.
- Recruited, hired and trained new medical and facility staff.
Pharmacy Technician
York Pharmacy
Brooklyn, NY
01.2000 - 06.2003
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
Education
Associate of Science -
LaGuardia Community College of The City University of New York
Long Island City, NY06-2003
Skills
- Medication Dispensing
- Prescription Verification
- Professional Networking
- Pharmacy operations
- Insurance Billing
- Patient Education
- Supplier Relations
- Performance Improvement
- Department Oversight
- Sales Tracking
- Schedule Management
- Cost Control
- Revenue Generation
- Staff hiring
- Drug Inventory Control
- Prescription Filling
- FDA compliance
- Supply Restocking
- Insurance Verification
- Billing support
- Drug Inventory Management
- Workflow Optimization
- Stocking shelves
- Problem-solving skills
- HIPAA
- Pharmaceutical Calculations
- FDA Drug Safety Guidelines
- Healthcare regulations
Languages
English
Full Professional
Urdu
Full Professional
Timeline
Owner
Wyckoff & Bleecker Drugs INC
11.2018 - 03.2020
Restaurant Owner
Cavali New York
05.2018 - Current
Owner
A&J Pharmacy & Surgical Supplies
02.2012 - 10.2018
Pharmacy Manager
Gates & Marcus Garvey Pharmacy INC
06.2003 - 05.2010
Pharmacy Technician
York Pharmacy
01.2000 - 06.2003
Associate of Science -
LaGuardia Community College of The City University of New York
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