Farah Saad Oraha
San Antonio
Summary
I'm passionate about creating positive and inclusive work environments that foster employee growth and organizational success. Skilled in developing and implementing HR strategies aligned with business objectives to attract, retain, and develop top talent.
I am adept at enhancing the employee experience and developing positive workplace cultures, designing and implementing employee engagement initiatives, such as recognition programs, career development frameworks, and employee surveys, resulting in increased employee satisfaction and retention rates.
Experienced in performance management processes, including goal setting, performance evaluations, and coaching, to drive individual and team performance. Collaborative and approachable, known for building strong relationships with employees and management to facilitate effective communication and conflict resolution.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Supervisor
Thunder Supply DMCC
07.2022 - Current
- Company Overview: A spun-off Iraq Gates Contracting Company, Amman-Jordan.
- Independently manage compensation planning, including salary structure development, pay-for-performance models, and merit increase frameworks to ensure competitive and equitable compensation.
- Oversee HR functions, including recruitment, onboarding, performance management, PIP, and compliance.
- Develop and implement HR policies and procedures in alignment with employment laws and company goals.
- Manage employee relations, conflict resolution, and disciplinary actions to foster a positive work environment.
- Supervise payroll, timekeeping, and benefits administration, ensuring accuracy and compliance.
- Lead learning & development (L&D) initiatives to support employee growth and leadership development.
- Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
- Provided guidance on organizational policies and procedures to ensure compliance with applicable laws and regulations.
- Facilitated communication between employees at different levels within the organization.
- Monitored budgets related to HR operations including staffing costs, compensation packages.
- Created a positive work environment by promoting collaboration among teams within the organization.
- Ensure seamless HR operations through HRIS and automation of payroll, leave tracking, and performance management systems.
Sr. Human Resources Officer
Iraq Gates Contracting Company (IGCC)
04.2019 - 07.2022
- Company Overview: Amman-Jordan
- Prepare, develop, and implement procedures and policies, Employee Handbook & Company Structure.
- Interpret and advise on employment law.
- Create and ensure that accurate job descriptions are in place.
- Handle employees all kinds of leaves and vacation and update the Attendance system.
- Recruitment and selection (Posting jobs, screening, interviewing, advise in selecting candidates, reference check, and onboarding).
- Managed health insurance coverage plans and other benefits programs for employees.
- Advise on pay and other remuneration issues, including promotion and benefits.
- Manage the performance evaluation process.
- Build the friendly corporate culture and drive the engagement of all employees.
- Prepare all paperwork with supporting documentation for all related transactions.
Marketing Coordinator
Al Nahrain Group for Transportation and Marine Services
11.2017 - 07.2018
- Company Overview: Amman-Jordan
- Provide general management & administrative support including accounting, mailing, scanning, faxing & copying.
- Arrange promotion campaigns.
- Direct sales to customers.
- Build a friendly relationship with customers.
- Prepare social media promotions.
- Follow customers’ needs to be provided.
Education
Bachelor's Degree - Business Administration
Princess Sumaya University for Technology
09.2017
High school -
Rosary College School
Amman, Jordan01.2013
Skills
- Compensation Strategy, Salary Scales & Pay-for-Performance
- Merit Increase Planning & Implementation
- Recruitment & Onboarding Strategies
- Performance Management & Employee Engagement
- HR Compliance & Labor Law Expertise
- HRIS & Payroll Systems Implementation
- Learning & Development (L&D) Strategy
- SAP Business One-HR
- Leading skills and managing others
- Managing conflicts
- Problem Solving
- Excellent communication skills
- Work under pressure
- Good computer skills command
References
References will be provided upon request.
Languages
- English, Excellent both written and spoken
- Arabic, Native
Trainings And Certificates
- Leadership Training for Managers - Dale Carnegie training
- Competency-Based Management Essentials – HRSG
- Job Analysis (JA) & Job Descriptions (JD) – Robert Mosley
- Summary of Main Concepts of Job Evaluation (JE) – Robert Mosley
- Grade Structures (Building Grade Structures, How Many Grades) – Robert Mosley
- Pay Strategy (Position, Mix, Market) – Robert Mosley
- Pay Data & Pay Benchmarking & Designing Payscales (External Competitiveness) – Robert Mosley
- Implementing Payscales (Compa-Ratios, Internal Equity, Recruitment, Promotion) – Robert Mosley
- Performance Management (Objectives, Competencies, Development) – Robert Mosley
- Performance Appraisals and Ratings (Rating Points, Rating Words, Forced Distribution) – Robert Mosley
- Pay-for-Performance (Merit-Pay and Annual Pay Review) – Robert Mosley
- Bonus Schemes (STIPs) – Robert Mosley
- SIPs (Sales Incentive Plans) – Robert Mosley
- Recognition Schemes & Retention Plans – Robert Mosley
- Certified Learning & Development Specialist – AIHR
- Certified Talent Management & Succession Planning Specialist – AIHR
Certification
- Certified Learning & Development Specialist – AIHR
- Certified Talent Management & Succession Planning Specialist – AIHR
- Leadership Training for Managers - Dale Carnegie training
- Competency-Based Management Essentials – HRSG
- Job Analysis (JA) & Job Descriptions (JD) – Lemon Pip Consulting Limited, Robert Mosley
- Summary of Main Concepts of Job Evaluation (JE) – Lemon Pip Consulting Limited, Robert Mosley
- Grade Structures (Building Grade Structures, How Many Grades) – Lemon Pip Consulting Limited, Robert Mosley
- Pay Strategy (Position, Mix, Market) – Lemon Pip Consulting Limited, Robert Mosley
- Pay Data & Pay Benchmarking & Designing Payscales (External Competitiveness) – Lemon Pip Consulting Limited, Robert Mosley
- Implementing Payscales (Compa-Ratios, Internal Equity, Recruitment, Promotion) – Lemon Pip Consulting Limited, Robert Mosley
- Performance Management (Objectives, Competencies, Development) – Lemon Pip Consulting Limited, Robert Mosley
- Performance Appraisals and Ratings (Rating Points, Rating Words, Forced Distribution) – Lemon Pip Consulting Limited, Robert Mosley
- Pay-for-Performance (Merit-Pay and Annual Pay Review) – Lemon Pip Consulting Limited, Robert Mosley
- Bonus Schemes (STIPs) – Lemon Pip Consulting Limited, Robert Mosley
- SIPs (Sales Incentive Plans) – Lemon Pip Consulting Limited, Robert Mosley
- Recognition Schemes & Retention Plans – Lemon Pip Consulting Limited, Robert Mosley
Timeline
Human Resources Supervisor
Thunder Supply DMCC
07.2022 - Current
Sr. Human Resources Officer
Iraq Gates Contracting Company (IGCC)
04.2019 - 07.2022
Marketing Coordinator
Al Nahrain Group for Transportation and Marine Services
11.2017 - 07.2018
Bachelor's Degree - Business Administration
Princess Sumaya University for Technology
High school -
Rosary College School
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