Versatile and results-driven professional with a robust background in financial operations and content enhancement, notably at Thompson Hospitality. Excelled in streamlining expense management and enhancing financial oversight, leveraging skills in ERP systems and leadership. Demonstrated exceptional ability to improve operational efficiency and foster team cohesion, achieving significant organizational advancements.
Overview
14
14
years of professional experience
Work History
Accountant/Corporate Program Admin.
Thompson Hospitality
Reston, VA
12.2022 - Current
Generate and verify weekly expense reports, ensuring accuracy and compliance.
Manage complex financial operations, including daily sales tracking, third-party report verification for 50+ restaurants, and reconciliation of $900,000 in monthly credit card expenses.
Streamline corporate credit card program for 200 members, enhancing financial oversight and efficiency in expense management across the organization.
Conduct meticulous daily reconciliations for multiple accounts, ensuring accuracy and compliance across an average of twenty distinct business entities.
Implement advanced financial tracking systems, optimizing the generation and verification of weekly expense reports for improved fiscal transparency.
Coordinate with diverse teams to facilitate seamless financial operations, fostering a culture of fiscal responsibility and operational excellence.
Develop and implement strategic financial solutions, enhancing efficiency in daily reconciliations and expense management across the organization.
Manage accounts receivable and payable, reconcile bank statements, and prepare financial reports.
Review invoices for accuracy and completeness prior to payment processing.
Analyze financial data to identify discrepancies or trends.
Copyeditor and Proofreader
Universal Language Solutions, LLC
Remote
05.2022 - Current
Scrutinizes text for consistency, accuracy, and logical structure, ensuring high-quality output in various document formats.
Transforms complex information into accessible content, adapting language to suit diverse reader demographics.
Elevates content quality through meticulous editing, significantly improving document clarity and user engagement.
Partners with content creators to refine messaging, maintaining brand voice while optimizing readability and impact.
Analyzes diverse content for clarity and coherence, enhancing readability across multiple platforms and audience types.
Proofreads and edits copy for grammar, punctuation, syntax and spelling accuracy.
Checks text for consistency in style, tone and content throughout the document.
Supervisor and Accountant
Oregon’s Finest
Portland, OR
10.2017 - 12.2022
Trained staff in compliance, customer service, and product knowledge, enhancing team performance.
Resolved technical issues with devices, maintaining operational continuity.
Led team of 5-7, ensuring smooth operations and OLCC compliance.
Managed AP/AR, implemented a filing system, and reduced monthly costs by $7,000 through vendor credits.
Oversaw daily financial operations, including sales journal entries, cash accuracy, and bank reconciliation.
Managed daily deposits exceeding $15,000 with precision.
Streamlined inventory management using METRC and Greenbits.
Resolved technical issues across various devices, enhancing operational efficiency.
Developed a comprehensive training program for new hires, covering compliance, customer service, and product knowledge.
Optimized store operations through effective task delegation and product management.
Consistently met sales targets while maintaining high customer satisfaction.
Directed and supervised team of 15 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Grower Representative/Receptionist
The Herbary
Portland, OR
07.2017 - 10.2017
Executed opening and closing tasks, ensuring secure handling of products and revenue.
Managed daily social media campaigns, enhancing customer engagement and disseminating crucial menu and dispensary updates effectively.
Demonstrated expertise in cannabis products, strains, and Oregon regulations, ensuring compliance and informed customer service.
Processed cash and debit transactions exceeding $4,000 daily, maintaining accurate financial records, and efficient customer service.
Maintained store aesthetics through daily cleaning and organization, creating an inviting atmosphere for customers.
Executed opening and closing procedures, including secure product storage, revenue counting, and responsible cash handling.
Sous Chef/Food Prep/Social Media Specialist
The Pleasant Peasant
Portland, OR
10.2014 - 06.2017
Led kitchen operations, managed inventory, and orchestrated social media campaigns, enhancing customer engagement and streamlining service processes.
Pioneered online customer service initiatives, ensuring consistent positive experiences while mentoring new staff, and fostering a culture of excellence.
Optimized food preparation workflows, significantly reducing waste and improving efficiency, while maintaining high standards of customer satisfaction.
Coordinated seamlessly between kitchen and front-of-house teams, fostering a cohesive work environment and elevating overall restaurant performance.
Spearheaded innovative social media strategies, effectively communicating health and nutrition information, resulting in increased customer loyalty and engagement.
Ensured food preparation and presentation met high standards of quality and sanitation.
Assisted in menu development and recipe testing.
Coordinated ordering, receiving, storage, and distribution of food items.
Assistant Producer
New TV Station
Beirut, Lebanon
10.2010 - 04.2012
Led editorial meetings, organized production schedules, and managed multilingual content preparation, enhancing program quality and team efficiency.
Implemented social media strategies to promote programs, gather audience feedback, and increase viewer engagement across multiple platforms.
Facilitated seamless communication between presenters, participants, and production teams, ensuring clear understanding of program objectives.
Streamlined candidate interview process, improved information archiving, and optimized participant management, boosting overall production efficiency.
Provided mentorship and constructive feedback to staff, fostering skill development, and elevating segment quality across the station.
Orchestrated bilingual content strategy, elevating program quality and fostering cross-cultural communication, resulting in expanded audience reach.
Education
Bachelor of Arts (BA) - Communication Arts/Journalism
Lebanese American University
Beirut, Lebanon
06.2011
Skills
Dynamics GP
ERP systems proficiency
A/P and A/R
Account Reconciliation
Bank Reconciliation
METRC
Adobe
Greenbits
MS Office
Mac and Windows
Bookkeeping
Data inputting
GAAP Accounting
Quickbooks
MS Teams
SharePoint
Strong proofreading skills
Customer Service
Leadership/Teamwork
Motivator and initiative-taker
Positive and Can-do Attitude
65 WPM
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
French
Professional
Timeline
Accountant/Corporate Program Admin.
Thompson Hospitality
12.2022 - Current
Copyeditor and Proofreader
Universal Language Solutions, LLC
05.2022 - Current
Supervisor and Accountant
Oregon’s Finest
10.2017 - 12.2022
Grower Representative/Receptionist
The Herbary
07.2017 - 10.2017
Sous Chef/Food Prep/Social Media Specialist
The Pleasant Peasant
10.2014 - 06.2017
Assistant Producer
New TV Station
10.2010 - 04.2012
Bachelor of Arts (BA) - Communication Arts/Journalism