Summary
Overview
Work History
Education
Skills
Timeline
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Farah Shazeda

Philadelphia,PA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Receptionist

Dr. Patturajah Anbumani
08.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.

Camp Assistant Teacher

Laura H. Carnell Elementary School
06.2023 - 08.2023
  • Assisted oversight of a group of 15 children between the ages of 5-7 during a 3-month summer camp program.
  • Improved student collaboration by implementing group projects and team-based learning activities.
  • Enhanced classroom engagement with creative lesson plans tailored to individual student needs.
  • Promoted a positive learning environment, managing classroom behavior and fostering respectful communication among students.
  • Developed strong relationships with students, fostering trust and creating an inclusive classroom environment where all voices were valued.

Cashier

Giant Food Stores
10.2022 - 08.2023
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

One Dollar Zone
08.2020 - 09.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Associate of Science - Business Administration

Community College of Philadelphia
Philadelphia, PA
05.2025

High School Diploma -

Northeast High School
Philadelphia, PA
06.2022

Skills

  • Office Management
  • Scheduling
  • File Management
  • Customer/Client Relations

Timeline

Receptionist

Dr. Patturajah Anbumani
08.2023 - Current

Camp Assistant Teacher

Laura H. Carnell Elementary School
06.2023 - 08.2023

Cashier

Giant Food Stores
10.2022 - 08.2023

Cashier

One Dollar Zone
08.2020 - 09.2022

Associate of Science - Business Administration

Community College of Philadelphia

High School Diploma -

Northeast High School

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Farah Shazeda