Farah Shazeda
Philadelphia,PA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Receptionist
Dr. Patturajah Anbumani
Philadelphia, PA
08.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
Camp Assistant Teacher
Laura H. Carnell Elementary School
Philadelphia, PA
06.2023 - 08.2023
- Assisted oversight of a group of 15 children between the ages of 5-7 during a 3-month summer camp program.
- Improved student collaboration by implementing group projects and team-based learning activities.
- Enhanced classroom engagement with creative lesson plans tailored to individual student needs.
- Promoted a positive learning environment, managing classroom behavior and fostering respectful communication among students.
- Developed strong relationships with students, fostering trust and creating an inclusive classroom environment where all voices were valued.
Cashier
Giant Food Stores
Flourtown, PA
10.2022 - 08.2023
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
One Dollar Zone
Philadelphia, PA
08.2020 - 09.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Science - Business Administration
Community College of Philadelphia
Philadelphia, PA05.2025
High School Diploma -
Northeast High School
Philadelphia, PA06.2022
Skills
- Office Management
- Scheduling
- File Management
- Customer/Client Relations
Timeline
Receptionist
Dr. Patturajah Anbumani
08.2023 - Current
Camp Assistant Teacher
Laura H. Carnell Elementary School
06.2023 - 08.2023
Cashier
Giant Food Stores
10.2022 - 08.2023
Cashier
One Dollar Zone
08.2020 - 09.2022
Associate of Science - Business Administration
Community College of Philadelphia
High School Diploma -
Northeast High School