Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Faraha Greeno

Bristol,RI

Summary

Customer Service Representative with an extensive experience in sales and the customer service environment; which indudes generaung new prospects, training exisung customers troubleshooting technical problems and managing/tracking retums. Organized, critical thinker, creative, good communicator, thrives in pressure, excellent writing skills, notable positive rapport with customers.

Overview

13
13
years of professional experience

Work History

Elderly Caregiver

Private Practice
04.2023 - 10.2024
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Arifa Clothing Assistant

Arifa Clothing Boutique
03.2020 - 03.2022
  • Measured pieces and completed accurate cuts to prevent materials waste.
  • Threaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays.
  • Promoted maximum efficiency by keeping work spaces clean and well-organized.
  • Customized standardized pieces to meet individual customer demands.
  • Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
  • Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during shifts.
  • Assisted customers with finding the right clothing items for their needs.
  • Organized and stocked clothing racks according to size and type of item.
  • Performed daily inventory checks to ensure store had adequate stock levels.
  • Assisted in setting up displays for new merchandise.
  • Processed customer returns and exchanges quickly and efficiently.
  • Provided excellent customer service by responding to all inquiries promptly.
  • Maintained an organized workspace throughout the day.
  • Operated cash register accurately and efficiently while processing payments from customers.
  • Communicated clearly with management regarding any discrepancies with orders or invoices.
  • Ensured accurate pricing was applied to each item before being placed on the sales floor.
  • Monitored fitting room area and assisted customers as needed.
  • Tracked shipments of incoming merchandise and restocked shelves accordingly.
  • Provided guidance on product knowledge, trends, sizes, colors.
  • Worked closely with other staff members on special projects related to merchandising strategies.
  • Stayed current with fashion trends in order to provide appropriate advice when requested by customers.
  • Performed stock processing by filling and stocking floor racks and backstock racks.

Executive Assistant

RCGA Architect
11.2011 - 05.2015
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Maintained confidential records and files related to executive operations.
  • Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Developed effective filing systems for easy retrieval of information when needed.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
  • Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Assisted in organizing conferences, seminars and other events as directed by the executives.
  • Greeted visitors warmly upon arrival at the office premises.
  • Managed all aspects of catering needs for special events hosted by the organization.
  • Oversaw inventory control processes ensuring availability of supplies at all times.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.
  • Ensured that all relevant paperwork was completed accurately prior to submission for approval.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Obtained signatures for financial documents and internal and external invoices.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.

Education

High School Diploma -

Nebraska City High School
Nebraska City, NE
01.2011

Skills

Parcel Audit

Microsoft Office Suite

Excellent communication skills

70WPM Typist

Problem solving

English

  • Adaptive Learning
  • Strong interpersonal skills
  • Marketing Strategies

Languages

English
Full Professional

Timeline

Elderly Caregiver

Private Practice
04.2023 - 10.2024

Arifa Clothing Assistant

Arifa Clothing Boutique
03.2020 - 03.2022

Executive Assistant

RCGA Architect
11.2011 - 05.2015

High School Diploma -

Nebraska City High School

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Faraha Greeno