Farahnaz Shaikh
Snellville,GA
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
14
14
years of professional experience
Work History
Office Manager
Ala Couture
Stone Mountain , GA
06.2010 - Current
- Responded to customer inquiries via phone or email in a professional manner.
- Monitored inventory levels and placed orders when needed.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Maintained confidential records relating to personnel matters.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Developed and implemented office policies and procedures.
- Developed effective communication strategies between departments within the organization.
- Provided training to new hires on office policies and procedures.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Master of Arts - Clinical Psychology
Gujarat University
India,Ahmedabad06-2008
Skills
- Data Entry
- Employee Supervision
- Team Supervision
- Billing
- Expense Reporting
- Staff Management
- Administrative Support
- Inventory Control
- Compliance Monitoring
- Customer Service
- Performance Improvement
- Office Administration
- Employee Training
Timeline
Office Manager
Ala Couture
06.2010 - Current
Master of Arts - Clinical Psychology
Gujarat University
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