Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Faraj Salti

Cincinnati,Ohio

Summary

Accomplished Supervisor with extensive experience in operational management and project coordination. Proficient in process improvement, safety management, and quality control. Recognized for effective partnership with leadership to achieve strategic objectives.

Overview

34
34
years of professional experience

Work History

Supervisor

Peachy Clean Janitorial
Cincinnati, Ohio
10.2019 - Current
  • Supervised daily cleaning operations across various client locations.
  • Trained and mentored staff on effective cleaning techniques and safety protocols.
  • Managed inventory of cleaning supplies and equipment to ensure availability.
  • Conducted quality inspections to maintain high service standards for clients.
  • Coordinated schedules for cleaning teams to optimize workforce efficiency.
  • Resolved customer inquiries and concerns in a timely manner.
  • Facilitated communication between management and cleaning staff for operational updates.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 15 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Complied with company policies, objectives and communication goals.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Negotiated with suppliers to secure cost-effective resources.

Manager

Tucker's on 13th
Cincinnati, Ohio
06.2009 - 02.2018
  • Supervised daily operations and ensured compliance with health and safety regulations.
  • Managed staff schedules to optimize team productivity and service efficiency.
  • Trained new employees on customer service standards and operational procedures.
  • Coordinated inventory management to maintain stock levels and reduce waste.
  • Implemented training sessions to enhance team skills in food preparation and presentation.
  • Facilitated communication between front-of-house and back-of-house teams for seamless service.
  • Monitored customer feedback to improve service quality and dining experience.
  • Assisted in developing promotional events to attract new customers and increase sales.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Manager

The Beeper Place
Cincinnati, Ohio
07.1997 - 05.2009
  • Supervised daily operations and ensured compliance with health and safety regulations.
  • Managed staff schedules to optimize team productivity and service efficiency.
  • Trained new employees on customer service standards and operational procedures.
  • Coordinated inventory management to maintain stock levels and reduce waste.
  • Facilitated communication between front-of-house and back-of-house teams for seamless service.
  • Monitored customer feedback to improve service quality and dining experience.
  • Assisted in developing promotional events to attract new customers and increase sales.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Ensured compliance with industry regulations and company policies.
  • Enhanced team morale and retention through recognition programs and career development opportunities.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Developed and implemented strategic plans to achieve company objectives.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Conducted performance reviews for team members.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Landscaper

Tuke Landscaping
Cincinnati, Ohio
03.2003 - 10.2003
  • Conducted regular maintenance of gardens, including pruning and weeding tasks.
  • Collaborated with clients to understand their landscape preferences and requirements.

Deli Clerk

Kroger
Cincinnati, Ohio
02.2002 - 12.2002
  • Prepared deli meats and cheeses for customer orders.
  • Operated slicers and other equipment safely and efficiently.
  • Maintained cleanliness and organization of the deli counter.
  • Assisted customers with product selection and special requests.

Manager

Mike's Discount Foods
Cleveland, Ohio
09.1991 - 05.1996
  • Supervised daily operations and ensured compliance with health and safety regulations.
  • Managed staff schedules to optimize team productivity and service efficiency.
  • Trained new employees on customer service standards and operational procedures.
  • Coordinated inventory management to maintain stock levels and reduce waste.
  • Facilitated communication between front-of-house and back-of-house teams for seamless service.
  • Assisted in developing promotional events to attract new customers and increase sales.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.
  • Ensured compliance with industry regulations and company policies.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Managed risk by developing and implementing effective risk management strategies.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Some College (No Degree) -

Cleveland State University
Cleveland, OH

Some College (No Degree) -

Cuyahoga Community College
Cleveland, OH

Some College (No Degree) - Business Management

Bryant & Stratton College,Oh, US
Cleveland, OH

Skills

  • Staff training
  • Quality inspection
  • Inventory management
  • Safety compliance
  • Scheduling optimization
  • Customer relationship management
  • Team motivation
  • Conflict resolution
  • Operational efficiency
  • Vendor negotiation
  • Customer service
  • Attention to detail
  • Policy enforcement

Affiliations

Coaching my children's teams.

Concession duty.

Neighborhood Watch

Timeline

Supervisor

Peachy Clean Janitorial
10.2019 - Current

Manager

Tucker's on 13th
06.2009 - 02.2018

Landscaper

Tuke Landscaping
03.2003 - 10.2003

Deli Clerk

Kroger
02.2002 - 12.2002

Manager

The Beeper Place
07.1997 - 05.2009

Manager

Mike's Discount Foods
09.1991 - 05.1996

Some College (No Degree) -

Cleveland State University

Some College (No Degree) -

Cuyahoga Community College

Some College (No Degree) - Business Management

Bryant & Stratton College,Oh, US

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