Summary
Overview
Work History
Education
Skills
Languages
Cooking, travelling.
Timeline
Generic

Farangiz Subhanova

Plainfield,IL

Summary

Trustworthy individual with established customer service skills. Eager to learn and always willing to pitch in and help. Looking to join a renewable energy company in the position.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Truck Dispatcher

Manhattan Logistics Group Inc
05.2018 - Current
  • Streamlined dispatch operations by implementing efficient routing and scheduling systems.
  • Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
  • Maintained accurate records of all dispatched vehicles, ensuring proper documentation and compliance with industry regulations.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
  • Assisted in the development of dispatcher training materials, leading to improved job performance throughout the team.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Created delivery routes and optimized plans for traffic, road conditions, and other factors.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Monitored flow of paperwork and directed information to appropriate departments.

Esthetician

True Grace Spa
01.2012 - 12.2015
  • Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
  • Enhanced spa revenue through upselling additional services and retail products during consultations.
  • Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
  • Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
  • Facilitated training sessions for new estheticians, sharing best practices and mentoring them throughout their onboarding process.
  • Fostered friendly, warm, and exceptional customer experience.
  • Stocked treatment rooms with proper supplies.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Educated patients on treatment options.
  • Handled busy schedules and stayed on top of key deadlines.
  • Educated guests on current promotions, events and services within store or salon.

Front Desk Receptionist

Panache Hair Salon
05.2009 - 01.2012
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Education

Bachelor of Arts - English Language

Samarkan State Institute of Foreign Languages
Samarkand, Uzbekistan
06.2008

No Degree - Esthetician, Waxing, Threading And Nail Technician

Zebo Salon
Samarkand, Uzbekistan
08.2006

High School Diploma -

School # 65
Samarkand, Uzbekistan
05.2004

Skills

  • Stress Tolerance
  • Advanced problem solving
  • Documentation Management
  • Transportation management systems
  • Logistics Coordination Knowledge
  • Freight Rate Negotiation
  • Effective Decision Making
  • Strong Communication Skills
  • Critical Decision-Making
  • Customer Relations
  • Oral and written communications
  • Documentation and paperwork
  • Telephone Etiquette
  • Paperwork Processing
  • Schedule Coordination
  • Reliability

Languages

Uzbek
Native or Bilingual
Tajik
Native or Bilingual
Russian
Professional Working

Cooking, travelling.

I love to cook for my family and try new recipes of different culture`s food. I enjoy trying to cook indian, korean and other nationalities food and snacks. Traveling is the best hobby of all. It helps me with everything: having fun, family time, bonding with family or friends, new experiences, new places to explore, new food, different culture, beautiful nature and unlimited sunbathes and swimming. Traveling is the best anti depressant and mind changer. I love going to vacations to tropics, but also wish to go to explore the big cities in the future. 

Timeline

Truck Dispatcher

Manhattan Logistics Group Inc
05.2018 - Current

Esthetician

True Grace Spa
01.2012 - 12.2015

Front Desk Receptionist

Panache Hair Salon
05.2009 - 01.2012

Bachelor of Arts - English Language

Samarkan State Institute of Foreign Languages

No Degree - Esthetician, Waxing, Threading And Nail Technician

Zebo Salon

High School Diploma -

School # 65

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Farangiz Subhanova