Faraz Ali
Doha,Qatar
Summary
i am an enthusiastic, self motivated, reliable, responsible and harworking peron. I am mature team worker and adaptable to all challanging situation. I have experince in hospitality industries.
Competent Attendant with experience in various customer service roles. Skilled in maintaining cleanliness, ensuring safety protocols, and assisting customers with different needs. Strengths include strong communication skills, adaptability, and ability to work efficiently under pressure. At previous position, improved overall customer satisfaction through proactive assistance and prompt response to inquiries.
Overview
11
11
years of professional experience
Work History
Recreation/Leisure Attendant
Aloft Hotel
Dubai, U.A.E
01.2022 - 01.2025
- Supervised pools and gym areas ensuring guest safety and 100% compliance with HSE standards
- Coordinated daily recreational activities for guests and families, enhancing guest engagement
- Maintained high hygiene standards, adhering to HSE, lifesaving, and first aid protocols
Housekeeping Room Attendant
Rotana Hotel
Abu Dhabi, U.A.E
01.2019 - 01.2022
- Cleaned and sanitized guest rooms to enhance guest satisfaction and maintain Rotana Hotel standards.
- Replenished supplies and amenities in guest accommodations to ensure a welcoming environment for guests.
- Inspected rooms for maintenance issues and reported to management.
- Collaborated with team members to streamline housekeeping operations and improve service delivery.
Room Attendant
Malbros Hotel
Sargodha, Pakistan
01.2014 - 01.2018
- Serviced 16 - 18 rooms daily, ensuring 100% compliance with cleanliness standards to enhance guest satisfaction
- Prepared VIP rooms for international guests, considering cultural preferences and privacy to provide a personalized experience
- Assisted team during busy periods to ensure smooth operations
Education
Intermediate - High School Certification
BISE Sargodha
Secondary School Certification -
BISE Sargodha
Skills
- Time Management
- Team Coordinator
- Communication Skills
- Customer Service Excellence
- Problem Solving
- Multitasking
- recreational activity facilitation
- maintenance reporting
- attention to detail
- Child safety monitoring
Languages
- English
- Arabic
- Urdu/Hindi
- Punjabi
Personal Information
- English
- Arabic
- Urdu/Hindi
- Punjabi
Timeline
Recreation/Leisure Attendant
Aloft Hotel
01.2022 - 01.2025
Housekeeping Room Attendant
Rotana Hotel
01.2019 - 01.2022
Room Attendant
Malbros Hotel
01.2014 - 01.2018
Intermediate - High School Certification
BISE Sargodha
Secondary School Certification -
BISE Sargodha