Fardoosa Mohammed
Renton,WA
Summary
Dedicated professional with strong customer service and administrative skills. Experienced in managing schedules and coordinating events, ensuring a positive experience for clients and team members.
Overview
3
3
years of professional experience
Work History
Receptionist
Lakeshore retirement home
Seattle, WA
01.2025 - Current
- Greeted residents and visitors with warmth and professionalism.
- Scheduled appointments for residents with medical professionals and services.
- Maintained accurate resident records and updated information regularly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Human Resources
Walmart
Renton, WA
01.2023 - 07.2024
- Conducted weekly Zoom meetings and presentations to share company updates and monthly achievements.
- Managed onboarding and hiring processes, ensuring a seamless experience for new employees.
- Conducted orientations, providing clear communication on company policies and procedures.
- Developed and implemented succession planning strategies to maintain workforce stability.
- Coordinated schedules and events to enhance team productivity.
- Addressed employee concerns and maintained a positive, inclusive work environment.
- Handled data entry, email communications, and supply inventory management.
Temporary Receptionist
Beacon Schwab Services Inc.
Renton, WA
02.2023 - 07.2023
- Scheduled and confirmed appointments for over 400 clients daily.
- Addressed inquiries with professionalism, ensuring customer satisfaction.
- Promoted company products and services to clients, improving engagement and retention.
- Maintained and organized office files and client records for easy access and retrieval.
- Handled incoming and outgoing correspondence, including email and physical mail distribution.
- Prepared reports and assisted in creating presentations for internal use.
- Managed office supplies inventory and ensured timely procurement to support operations.
Education
Bachelor of Science - Nursing
University of Washington
Seattle, WAHigh School Diploma -
Grand Island Senior High
Grand Island, NESkills
- Languages: Fluent in Somali and English (speaking, reading, and writing)
- Human Resources: Onboarding, recruitment, employee engagement, and succession planning
- Customer Service: Strong interpersonal skills, empathy, and effective communication
- Leadership & Teamwork: Team collaboration, leadership, and adaptability
- Administrative Skills: Time management, organizational proficiency, multitasking, and attention to detail Skilled in managing schedules, coordinating meetings, maintaining records, and handling email correspondence Proficient in using tools such as Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and project management software to streamline operations and improve productivity Capable of prioritizing tasks efficiently in fast-paced environments
- Community Engagement: Event organization, volunteer coordination, and fundraising
References
Available upon request.
Internship/Volunteer Experience
- Mosque (Church), Head Volunteer, Tukwila, WA, 2022-03, Present, Organize community events and outreach programs., Coordinate volunteer efforts and manage schedules., Engage with community members to foster a supportive environment
- Grand Island Physical Therapy, Intern, Grand Island, NE, 2021-09, 2022-01, Assisted with paperwork and data entry tasks., Managed inventory by ordering supplies as needed., Provided appointment reminders to clients.
Timeline
Receptionist
Lakeshore retirement home
01.2025 - Current
Temporary Receptionist
Beacon Schwab Services Inc.
02.2023 - 07.2023
Human Resources
Walmart
01.2023 - 07.2024
Bachelor of Science - Nursing
University of Washington
High School Diploma -
Grand Island Senior High