Summary
Overview
Work History
Education
Skills
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Fardosa Sheikh

Fardosa Sheikh

MN

Summary

To seek and maintain a position that offers professional growth and challenges utilizing 11 years of experience in administration and customer services. Detail-oriented team player with strong organizational skills. Proven track record of maintaining efficient office operations and exceeding performance expectations. Expertise in scheduling and coordinating meetings. Eager to contribute my expertise and knowledge to add value and success.

Overview

11
11
years of professional experience

Work History

EXECUTIVE DIRECTOR

Our Impact
09.2023 - Current
  • Collaborate closely with board directors and committees to evaluate and tackle challenges impacting the organization
  • Take charge of the day-to-day operations, offering executive guidance for program strategies
  • Recognize and meet staffing needs to ensure smooth operations, fostering a robust work culture that attracts and retains talent while advancing the organization's mission
  • Act as the representative of the organization, engaging in external events to enhance visibility, credibility, and brand presence
  • Foster strategic partnerships to boost community awareness and expand program initiatives.
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • detail-oriented with oral and written communication skills

WORDPRESS DEVELOPER

Freelance / Entrepreneur
09.2021 - 06.2023
  • Enhanced website functionality by implementing custom WordPress themes and plugins.
  • Streamlined content management for clients through the development of user-friendly WordPress templates.
  • Maximized site performance with regular updates, security measures, and optimization techniques.
  • Developed user-friendly admin panels for easy content management, resulting in increased productivity for clients.
  • Ensured consistent brand identity across multiple platforms by creating cohesive WordPress themes based on client specifications.
  • Provided training sessions to clients on how to effectively manage their WordPress sites independently, empowering them to take control of their online presence.

WEB MANAGER

Women's International League for Peace and Freedom
01.2019 - 08.2021
  • Enhanced website functionality by implementing user-friendly navigation and responsive design.
  • Optimized web content for search engines, resulting in increased organic traffic and improved search rankings.
  • Proficient using Microsoft Suite (Excel, Outlook, Access, etc.) and other program management.
  • Maintained consistency throughout all web properties by enforcing branding guidelines and visual identity standards.
  • Conceptualized, planned and executed original designs for wide range of website properties.
  • Monitored systems for intrusions or denial of service attacks and reported security breaches to appropriate personnel.

DIRECTOR

Hikmah Cultural Center
02.2018 - 03.2020
  • Overseeing day-to-day activities, improving performance, developing organizational culture, supervising heads of departments, reporting on revenue.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Trained new employees on proper protocols and customer service standards.
  • Ability to successfully manage a team including outreach, intake, and administrative staff

Education

Bachelor of Arts - Sociology

University of Minnesota - Twin Cities
Minneapolis, MN
05.2019

Skills

  • Community Engagement
  • Operations & Staff Management
  • Program Monitoring & Management
  • Human Resources
  • Client Services
  • Community Outreach
  • Training and Development
  • Organizational Skills
  • Customer Service
  • Coordination
  • Communication
  • Data Entry

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Fardosa Sheikh