Fardowsa Hassan
Milwaukee,WI
Summary
Compassionate professional with diverse experience in healthcare support, customer service, and community engagement. Proven success in fostering positive relationships and improving participation through volunteer roles. Committed to creating welcoming environments for diverse populations while maintaining professionalism and attention to detail in fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Family Meals Specialist
Islamic Dawa Center
Milwaukee, WI
01.2022 - Current
- Coordinated organization and serving of family meals to enhance dining experience
- Arranged seating and decor to create a welcoming dining environment for families and youth.
- Managed line flow and ensured positive interactions with guests
- Ensured adherence to cleanliness, food safety, and hygiene standards for guest safety
Volunteer Somali Interpreter
Meadow Village
01.2022 - Current
- Facilitated Somali-English translation for community members to enhance access to services
- Enabled effective communication and understanding among diverse participants
- Supported individuals during conversations and appointments to foster community engagement
Volunteer
CommonBond Communities
Milwaukee, WI
01.2021 - Current
- Organized resident events and summer meal programs to foster community connection
- Enhanced community engagement through organized activities
- Conducted outreach efforts through flyer distribution and door-knocking to increase community awareness
- Coordinated community programming and resident services to enhance participation
Advantage Service Coordinator
CommonBond Communities
Milwaukee, WI
07.2024 - 08.2025
- Supported programs focused on resident stability, wellness, and community engagement
- Facilitated access to community resources and support services for residents
- Coordinated resident activities, workshops, and community events
- Advocated for educational and career development opportunities for youth and adults
- Maintained professional and positive relationships with residents and staff
- Fostered a welcoming and supportive community environment for all residents
Concession Stand Worker (Seasonal)
Levy Restaurants / Milwaukee Brewers Stadium
Milwaukee, WI
01.2024 - 06.2024
- Delivered friendly and efficient customer service in a fast-paced environment
- Operated cash registers and processed cash, card, and mobile payments accurately
- Resolved customer inquiries and order issues to enhance satisfaction
- Ensured cleanliness and organization of concession areas to promote a welcoming environment
Cashier / Customer Service Associate
Pick 'n Save Grocery Store
Milwaukee, WI
06.2023 - 12.2023
- Delivered exceptional customer service at checkout and throughout store, enhancing customer satisfaction
- Operated cash registers and handled transactions accurately
- Assisted customers with pricing, locating items, and general questions
- Facilitated returns, exchanges, and refunds with professionalism, ensuring customer trust and loyalty
- Maintained a clean and organized checkout area
- Assisted in bagging groceries to enhance overall shopping experience for customers
Cashier / Customer Associate
Walgreens
Milwaukee, WI
07.2021 - 12.2022
- Assisted customers with purchases, answered product questions, and processed returns to enhance customer satisfaction
- Resolved customer concerns to maintain positive shopping experiences
- Gathered and shared detailed product and service information to support informed customer decisions
- Answered phone calls and supported daily store operations
Volunteer Tutor
Our Next Generation
Milwaukee, WI
01.2021 - 01.2022
- Tutored children to enhance understanding of school assignments and provide tailored academic support
- Assisted teachers in coordinating classroom activities to boost student engagement and participation
- Served meals to students in after-school programming, fostering a supportive community environment
Cashier / Line Server
Qdoba Restaurant
Milwaukee, WI
09.2020 - 07.2021
- Provided exceptional customer service in fast-paced restaurant, enhancing guest experience
- Served food and beverages promptly, fostering a friendly dining atmosphere
- Processed orders, managed phone inquiries, and coordinated reservations and to-go orders efficiently
- Kept dining area clean and inviting for guests
Education
Associate Degree - Milwaukee
Milwaukee Area Technical College
Milwaukee05-2026
High School Diploma - Milwaukee
Carmen High School of Science and Technology: Southeast Campus
Milwaukee06-2021
Skills
- Meal Planning
- Resident support
- Community engagement
- Team Collaboration
- Time management
- Fast-paced adaptability
- Attention to Detail
- Conflict resolution
- Communication & Interpersonal Skills
- Written communication
- Team-Oriented Mindset
- Leadership multitasking
- Bilingual: Somali and English
Certification
- Certified Nursing Assistant (CNA) License, Luther Manor, Wauwatosa, WI
- Dietary Aide Certification, Milwaukee Area Technical College
Hobbies and Interests
- Traveling
- Photography
- Horseback Riding
- Volunteering
- Babysitting
- Meditation
Languages
- Somali
- English
Timeline
Advantage Service Coordinator
CommonBond Communities
07.2024 - 08.2025
Concession Stand Worker (Seasonal)
Levy Restaurants / Milwaukee Brewers Stadium
01.2024 - 06.2024
Cashier / Customer Service Associate
Pick 'n Save Grocery Store
06.2023 - 12.2023
Family Meals Specialist
Islamic Dawa Center
01.2022 - Current
Volunteer Somali Interpreter
Meadow Village
01.2022 - Current
Cashier / Customer Associate
Walgreens
07.2021 - 12.2022
Volunteer
CommonBond Communities
01.2021 - Current
Volunteer Tutor
Our Next Generation
01.2021 - 01.2022
Cashier / Line Server
Qdoba Restaurant
09.2020 - 07.2021
Associate Degree - Milwaukee
Milwaukee Area Technical College
High School Diploma - Milwaukee
Carmen High School of Science and Technology: Southeast Campus