Provided rehabilitative mental health services to adults with serious and persistent mental
illness (SPMI), customizing care to each client’s requirements in home, community, and
telemedicine settings
Developed and executed comprehensive treatment plans, performing functional
assessments to guide interventions and support clients in managing their mental health
conditions
Managed a dynamic caseload independently, consistently meeting paperwork deadlines
and adjusting care approaches based on client feedback and evolving needs
Delivered culturally sensitive and individualized services, considering diverse
backgrounds and needs, while ensuring clear communication with clients and stakeholders
Participated in regular supervision sessions to discuss case management, refine treatment
strategies, and promote continuous professional development.
Phlebotomist
Fairview Healthcare East Bank
05.2022 - 05.2023
Collected blood specimens via venipunctures and capillary punctures, ensuring accurate
labeling and processing
Prepared samples for lab analysis, adhering to safety standards for handling and transport
Maintained clean workstations per OSHA regulations, following infection control and
patient confidentiality procedures
Documented procedures, patient details, and test results using EHR systems
Trained and supervised new interns on techniques, safety protocols, and patient care
practices.
Education
Phlebotomy traninee -
Phlebotomy Training Specialists
St. Paul
04.2023
Radiation Therapy -
Northwestern University
Bloomington, MN
09.2022
Skills
Clinical Assessment & Treatment Planning
Rehabilitative Mental Health Services
Mental Health Skills Training
Electronic Medical Records (EMR) Systems (Procentive)
Business Operations Manager/ Quality Control Representor at Grace Essential Cleaning ServiceBusiness Operations Manager/ Quality Control Representor at Grace Essential Cleaning Service