Fareeda Silk
Indianapolis
Summary
Over 3 years of experience in executive office, retail, and industrial leadership. Proven track record in driving company growth and fostering a collaborative team environment through innovative strategies. Expertise in managing office operations, financial requirements, and tenant relations. Skilled in collections management, violation resolution, and proficient in various software applications.
Overview
16
16
years of professional experience
Work History
Assistant Community Director
TWG-Elmington Property Management
Indianapolis
02.2024 - Current
- Marketed trends for multi-family unit rate increases to optimize occupancy rates.
- Assisted in managing daily operations of multifamily residential properties.
- Coordinated resident events to foster community engagement and relationships.
- Advertised specials that resulted in increased tenant occupancy.
- Executed credit report assessments for new applications.
- Collected rent payments and issued receipts for application, late fees, and monthly rents.
- Mailed late notices and established payment arrangements with tenants.
- Created work requests for maintenance staff addressing additional conditions and issues.
- Inspected vacant units for readiness to ensure swift turnover for new residents.
- Prepared bank deposits to company accounts and assisted with month-end reports via Yardi.
Document Processor| Retirement Services| CRS Division
Randstad USA
Frisco
11.2021 - 07.2022
- Assisted with document support for mailing.
- Processed incoming and outgoing mail.
- Assigned microfilm images to case managers.
- Scanned documents to workers queues.
- Entered processed checks for reimbursements.
- Dropped off paper checks to the accounting vault team.
- Assisted with mailing, verifying, and signing for paper checks to be mailed.
- Researched lost checks for reimbursement to bank institutions and customers.
- Processed documents sent from vault for accounting: GL, payable and receivables.
Account Coordinator Manager | Team Lead
RSC Solutions & Healthcare
Rockleigh
09.2020 - 04.2021
- Traveled to worksite to meet with employees and clients weekly.
- Submitted on-site employee's attendance & time reporting sheets accounting/payroll.
- Assisted the new employees onboarding process: tours, lockers, etc., as needed.
- Met clients with business fulfillment needs when necessary.
- Released RSC employees from assignments or addressed corrective actions for client.
- Assisted RSC Recruiting team in the selection of new employees, job fulfillment.
Office Service Assistant
Adecco Staffing
Indianapolis
01.2020 - 04.2020
- Copied legal documents for court cases.
- Occasionally made courier errands to City County courts to file legal paperwork.
- Picked and dropped mail to and for attorneys.
- Set conference rooms for mediations.
- Mailed certified letters and other mailings by request.
Team Lead | Customer Data Entry Processor
Kelly's Services
Indianapolis
01.2016 - 06.2016
- Worked as a call center representative and team assistant to area supervisors.
- Processed rebates for customers in the vinyl system.
- Researched missing information for incomplete processing.
- Verified, reviewed, and updated account information in CMS and TMS systems.
- Audited rebate forms for financial accuracy, corrected in the database.
Assistant Manager
Dollar General Stores
Indianapolis
12.2013 - 06.2014
- Opened, operated, and closed stores at two locations.
- Counted tills at the start or end of shifts.
- Made daily bank drops in the morning on the start of day.
- Checked in vendors and shipments.
- Provided constructive leadership to sales associates.
- Delegated daily duties to sales associates, strategized quarterly performance goals.
- Accounted for voids, refunds, returns and In-store credits.
- Monitored In-store surveillance cameras to decrease shrinkage.
Data Entry Specialist
Westaff Temp. Agency
Indianapolis
11.2009 - 11.2011
- Entered driver inspection and examination reports.
- Certified and verified DERs.
- Assisted carriers by incoming calls or emails with DERs.
- Trained to new employees.
- Teamed with staff members on additional tasks to meet deadlines.
- Covered front desk for receptionist.
- Customer Service; walk-ins, by phone, complaints and federal or state regulations.
Education
Bachelor of Arts - Criminal Justice
Martin University
Indianapolis, IN05.2008
Skills
- Executive leadership and team management
- Data processing and analysis
- Client and vendor relations
- Office administration and support
- Communication skills
- Recruitment and talent acquisition
- Motivational influence and team building
- Property and leasing management
- Rental agreement oversight
- Rent collection strategies
- Microsoft Office proficiency
- 10-key calculator operation
- Yardi Systems expertise
- Multi-line phone management
- Copy machine operation
- Financial systems knowledge
- Occupancy optimization
- Event coordination
- Credit assessments
- Rent collection
- Customer engagement
- Market analysis
Hobbies and Interests
- Writing
- Cooking
- Entertainment
- Teaching
- Counseling
Timeline
Assistant Community Director
TWG-Elmington Property Management
02.2024 - Current
Document Processor| Retirement Services| CRS Division
Randstad USA
11.2021 - 07.2022
Account Coordinator Manager | Team Lead
RSC Solutions & Healthcare
09.2020 - 04.2021
Office Service Assistant
Adecco Staffing
01.2020 - 04.2020
Team Lead | Customer Data Entry Processor
Kelly's Services
01.2016 - 06.2016
Assistant Manager
Dollar General Stores
12.2013 - 06.2014
Data Entry Specialist
Westaff Temp. Agency
11.2009 - 11.2011
Bachelor of Arts - Criminal Justice
Martin University