FAREEDAH MAINGOT
Pompano beach,Fl
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Medical Assistant/Case Manager
PERSONAL PHYSICIAN CARE
12.2022 - Current
- Called and faxed pharmacies to submit prescriptions and refills.
- Communicated with patients, ensuring that medical information was kept private.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Behavioral Health Tech.
EVOLUTIONS TREATMENT CENTER
10.2021 - 11.2022
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups, and outings for clients.
- Performed client intake procedures according to internal standards for new admissions.
Medical Assistant
DOCTOR’S CHOICE MEDICAL CENTER
02.2018 - 08.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Customer Service Rep.
HUMANA
01.2015 - 12.2016
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
Inventory control specialist
RGIS
04.2012 - 11.2014
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Toll collector
FLORIDA TURNPIKE
12.2009 - 02.2012
- Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
- Operated toll collection equipment and processed toll payments accurately.
- Communicated in English and [Language] to assist motorists and respond to inquiries concerning tolls, directions and routes.
- Monitored toll lane activity and generated operational reports.
- Classified all vehicles passing through toll lanes in accordance with procedural requirements.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Medical Assistant
PRICARE OF BROWARD
06.2005 - 11.2008
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Verified patient insurance coverage and collected required co-payments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
Education
Medical Assistant Diploma -
CONCORDE CAREER INSTITUTE
05.2005
Diploma -
STARANHAN HIGH SCHOOL
06.2000
Skills
- Communication
- Phlebotomy
- Computer Literacy
- Vital Signs
- Attention to Details
- Social Skills
- Patient Preparation and Education
- Interpersonal Communication
- CPR
- Empathy
- Scheduling
- Stress Management
- Problem Solving
- Teamwork
- Compassion
- Office Administration
- Collecting Lab Specimens
- Injections
- Ear Lavages
- Triaging
- EKGS
- Eye Exams
References
Will furnish upon request.
Timeline
Medical Assistant/Case Manager
PERSONAL PHYSICIAN CARE
12.2022 - Current
Behavioral Health Tech.
EVOLUTIONS TREATMENT CENTER
10.2021 - 11.2022
Medical Assistant
DOCTOR’S CHOICE MEDICAL CENTER
02.2018 - 08.2021
Customer Service Rep.
HUMANA
01.2015 - 12.2016
Inventory control specialist
RGIS
04.2012 - 11.2014
Toll collector
FLORIDA TURNPIKE
12.2009 - 02.2012
Medical Assistant
PRICARE OF BROWARD
06.2005 - 11.2008
Medical Assistant Diploma -
CONCORDE CAREER INSTITUTE
Diploma -
STARANHAN HIGH SCHOOL
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