FAREEDAH SHITTA-BEY
Hyattsville,MD
Summary
Seeking a position in a fast-paced environment making use of my few years of customer service and laboratory research experience to bring about a positive change to the organization. Dedicated Community Support Worker assisting people with disabilities or impairments to undertake everyday tasks and support well-being. Experienced in creating interactive atmosphere to expedite supportive relationships. Solid vision of institutional goals inspiring cooperation and teamwork. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Support Companion
The Arc of Prince George's County
Hyattsville, MD
07.2023 - Current
- Communicated effectively with families and caregivers regarding client progress and needs.
- Engaged clients in meaningful conversations about current events or topics of interest.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Prepared patients for self-management and decision-making responsibilities.
Work Study Student
Bowie State University
Bowie, MD
10.2023 - 12.2023
- Assisted in day-to-day maintenance and responsibilities to facilitate operations of assigned department.
- Collaborated with team to execute various projects and activities.
- Assisted with the filing of documents and records in an organized manner.
- Delivered messages and ran errands.
Research Assistant
Bowie State University
Bowie, MD
08.2023 - 12.2023
- Analyzed experimental results and determined whether results fit within standard procedures.
- Reviewed experimental data to catch potential lab errors and correct mistakes.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
- Collaborated with other researchers in developing study designs, methods, and tools for data collection.
- Interpreted results from experiments and surveys to generate meaningful conclusions.
Cashier
BJ's Wholesales
Bowie, MD
01.2022 - 05.2023
- Clean registers and self-checkout machines.
- Answered customer questions and provided store information.
- Fostered relationships with customers to expand customer base and retain business.
- Ensured compliance with all safety regulations within the store environment.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Adhered to company initiatives and achieved established goals.
Cashier
Weis Markets Inc.
01.2021 - 01.2022
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items, and join rewards program
- Restocked and organized merchandise on checkout lanes
- Monitored self-checkout systems and intervened when required.
Office Assistant
Coppin State University
01.2019 - 01.2020
- Received phone calls
- Cleared paperwork
- Student services
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Available to help during official meetings/get together.
Team Member
Six Flags America
01.2018 - 01.2018
- Customer services
- Clean environment
- Greet and help customers
- Maintained productive, efficient approach to all tasks
- Participated in cross-functional team-building activities
- Contributed to team success by completing jobs quickly and accurately.
Education
BACHELOR'S DEGREE - BIOLOGY
BOWIE STATE UNIVERSITY
12.2023
BIOLOGY
COPPIN STATE UNIVERSITY
12.2021
Skills
- Customer Service
- Money Management Assistance
- Attention to Detail
- Client and Family Interviews
- Issue Reporting
- Microsoft Office
- Data Confidentiality
- Data Collection
- Laboratory Testing
- Lab Safety
- Field Research
Certification
- CPR first aid issued on 5/5/2023 by AHA
- BLS provider issued on 5/5/2023 by AHA
Languages
English
Professional
Yoruba
Professional
Timeline
Work Study Student
Bowie State University
10.2023 - 12.2023
Research Assistant
Bowie State University
08.2023 - 12.2023
Community Support Companion
The Arc of Prince George's County
07.2023 - Current
Cashier
BJ's Wholesales
01.2022 - 05.2023
Cashier
Weis Markets Inc.
01.2021 - 01.2022
Office Assistant
Coppin State University
01.2019 - 01.2020
Team Member
Six Flags America
01.2018 - 01.2018
BACHELOR'S DEGREE - BIOLOGY
BOWIE STATE UNIVERSITY
BIOLOGY
COPPIN STATE UNIVERSITY
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