Farel Dabresil
Kissimmee,FL
Summary
Smart Service Assistant tackling multiple tasks simultaneously and successfully. Offering expertise in working closely with different personalities in fast-paced settings. An enthusiastic individual with skills Performance-driven professional promoting great skills in customer service and food delivery. Looking for a Service Assistant position where attention to detail and an enthusiastic personality will be highly valued. Responsible Service Assistant, energetic and trustworthy with team-oriented mentality. Ready to take on challenges of exciting new position. Effective and outgoing professional with exemplary service skills. Focused individual promoting enthusiastic attitude. Providing great support and maintaining professionalism in high-pressure environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Service Assistant
Denny's Corporation
Poinciana, FL
07.2019 - Current
- Answered phones to take incoming orders or address customer concerns.
- Resolved customer complaints promptly and efficiently.
- Ensured all products were properly priced before being placed on shelves or sold to customers.
- Processed payments using a variety of methods, including cash, debit cards, and credit cards.
- Performed opening and closing duties as assigned, such as setting up the sales floor for business hours.
- Assisted with unloading delivery trucks when new shipments arrived.
- Handled customer inquiries in a courteous and professional manner.
- Stocked merchandise on shelves throughout store in an organized fashion.
- Participated in regular staff meetings regarding operations procedures.
- Filled and served various beverages for customers.
- Stocked service stations with ice, napkins and straws.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Participated in ongoing training to enhance job skills and knowledge.
Cashier Team Lead
Target Retails Stores
Boston, MA
10.2008 - 04.2010
- Identified discrepancies between actual sales figures and expected totals.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Developed strong working relationships with team members to foster collaboration.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Performed daily opening and closing procedures for the register area.
- Assisted customers with locating items within the store when requested.
- Trained new cashiers on proper use of registers and store policies.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Ensured compliance with all safety regulations while performing tasks.
- Answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Verified customer age requirement for alcohol or tobacco purchases.
- Counted and balanced cashier drawers.
- Processed customer payments quickly and returned exact change and receipts.
- Processed payments promptly for customers to exceed productivity standards.
Security Officer
RAV Security Group
Orlando, FL
09.2001 - 10.2003
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Maintained accurate logs of all security related activities.
- Investigated all reported incidents of theft or vandalism on premises.
- Assisted in the development and implementation of security policies and procedures.
- Performed first aid and CPR when necessary during emergency situations.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Enforced access control measures in accordance with established procedures.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Responded to alarms and conducted investigations as required.
- Assisted with crowd control during large events held at the facility.
- Provided escorts for visitors as needed throughout the facility.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Monitored security cameras to identify and respond to suspicious activity.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Identified suspicious activity to determine appropriate response.
- Maintained high levels of alertness throughout shifts.
Census Taker
Census Bureau
Orlando , FL
03.2000 - 07.2000
- Organized and maintained records of survey results.
- Provided guidance and assistance to individuals who had difficulty understanding the questions or filling out the forms.
- Developed strategies for overcoming language barriers when conducting interviews.
- Maintained professional communication with clients throughout the survey process.
- Interviewed respondents over phone or online when needed.
- Provided detailed feedback about any issues encountered during surveys.
- Verified accuracy of collected data by reviewing completed questionnaires.
- Conducted door-to-door visits to gather information from residents regarding Census data.
- Adhered to strict confidentiality requirements related to personal data gathered during surveys.
- Travelled regularly within assigned region for various field activities.
Education
Associate of Arts - Biology
Valencia College
Orlando, FL01-2003
High School Diploma -
Catherine Flon College
Carrefour, Haiti07-1995
Skills
- Food Service
- Food Delivery
- Customer Service
- Customer Assistance
- Verbal and written communication
- Restroom Servicing
- Hospitality
- Kitchen Support
- Table Bussing
- Heavy Lifting
- Fluent in Haitian Creole, French, and English
Languages
French
Professional
Haitian Creole
Professional
English
Professional
Certification
- High School Diploma
- Certification in Gospel Ministry
Accomplishments
- Valledictorian in High School
- Admission in Medical School
- Admission in Engineering School
Affiliations
- Preaching the Words of God.
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
401k matchCompany CultureWork from home optionWork-life balanceCareer advancementPaid sick leaveHealthcare benefits4-day work weekStock Options / Equity / Profit SharingPersonal development programsTeam Building / Company RetreatsFlexible work hoursPaid time offInterests
Retails Stores, Restaurants, Gas stations,
Timeline
Service Assistant
Denny's Corporation
07.2019 - Current
Cashier Team Lead
Target Retails Stores
10.2008 - 04.2010
Security Officer
RAV Security Group
09.2001 - 10.2003
Census Taker
Census Bureau
03.2000 - 07.2000
Associate of Arts - Biology
Valencia College
High School Diploma -
Catherine Flon College
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