Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faren Jackson

Sylvania,Georgia

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Administrative Assistant

Briggs & Stratton
10.2023 - 03.2024
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Youth Care Specialist

AMI Kids
04.2020 - 09.2023
  • Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
  • Boosted program effectiveness by continually assessing and adjusting youth care strategies based on feedback and observations.
  • Fostered positive relationships with youths, guiding them towards healthier choices and improved behaviors.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans for each youth, promoting their overall wellbeing.
  • Transporting youth from onsite facility to appointments.
  • Managed crisis situations effectively, deescalating conflicts and ensuring the safety of all involved parties.
  • Delivered therapeutic support to youths experiencing emotional or behavioral challenges through one-on-one counseling sessions.
  • Provided a safe and nurturing environment for at-risk youths, offering compassionate guidance during times of personal struggle.
  • Developed life skills training curriculum to empower youths in making responsible decisions and preparing for independent living.
  • Facilitated group therapy sessions that encouraged open dialogue, mutual support, and personal growth among participants.
  • Served as a liaison between families, schools, and social services agencies, advocating for the best interests of each youth in care.
  • Organized recreational and cultural activities that promoted socialization, physical health, and personal growth among participating youths.
  • Maintained strict confidentiality regarding sensitive information pertaining to each youth''s background and circumstances.
  • Completed clear and concise documentation of youth behavior and actions.
  • Substituted in absence of teachers during school hours.
  • Introduced students to concepts in algebra and reading to encourage recall of educational content.
  • Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
  • Maintained detailed documentation of each youth''s progress, enabling accurate assessments and informed decisionmaking.
  • Implemented effective behavior modification techniques, resulting in improved self-regulation among participating youths.
  • Evaluated needs of youth and outlined measures to address.

Assistant Manager

Goody's Family Clothing
11.2018 - 08.2021
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Substitute Teacher, K-12

Screven County Board Of Education
08.2018 - 01.2021
  • Improved student comprehension by utilizing a variety of teaching methods tailored to individual learning styles.
  • Enhanced classroom engagement by incorporating hands-on activities and group projects.
  • Increased parent involvement in the educational process through regular communication and collaboration on student progress.
  • Developed strong relationships with students, fostering a positive learning environment and encouraging personal growth.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Served as a mentor for new teachers, providing guidance and support throughout their first year of teaching.
  • Acted as a liaison between home and school communities, facilitating open lines of communication to address concerns or celebrate successes related to student progress.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Monitored student behavior and administered discipline as needed.

Paraprofessional

DoodleBugs Learning Center
01.2015 - 06.2018
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Contributed to increased student retention by providing academic support and mentoring during after-school programs.
  • Increased parent engagement in their children''s education by participating in parent-teacher conferences and providing regular updates on student progress.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Reported on student progress, behavior, and social skills to parents.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
  • Collaborated with parents and guardians to increase support and provide best learning environment.
  • Enforced rules and instructions to maintain discipline.

Head Cashier

Lowes Home Improvment
05.2005 - 05.2012
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined the checkout process for improved customer experience and reduced wait times.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.
  • Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
  • Implemented loss prevention strategies by vigilantly monitoring transactions and identifying potential theft risks.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.

Education

High School Diploma -

Screven County High School
Sylvania, GA

Sociology

East Georgia State College
Swainsboro, GA

Skills

  • Office Administration
  • Spreadsheet Management
  • Child Development
  • Positive Reinforcement
  • Educational Support
  • Youth supervision
  • Decision-Making
  • Data Entry
  • Call Management
  • Student Engagement
  • IEP compliance
  • City and non-city driving
  • Vehicle safety checklist

Timeline

Administrative Assistant

Briggs & Stratton
10.2023 - 03.2024

Youth Care Specialist

AMI Kids
04.2020 - 09.2023

Assistant Manager

Goody's Family Clothing
11.2018 - 08.2021

Substitute Teacher, K-12

Screven County Board Of Education
08.2018 - 01.2021

Paraprofessional

DoodleBugs Learning Center
01.2015 - 06.2018

Head Cashier

Lowes Home Improvment
05.2005 - 05.2012

High School Diploma -

Screven County High School

Sociology

East Georgia State College

Similar Profiles

CREATE PROFILE
Faren Jackson