Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
Generic

Farhad Malikzai

Bonney Lake,WA

Summary

Motivated and detail-oriented professional with experience as an Office Assistant, Assistant Manager, and Case Manager. skilled in administrative support, team coordination, and case management. Holds an Associate of General Studies with a focus on Software Engineering, bringing strong technical knowledge and problem-solving abilities to any role. Eager to contribute to a dynamic team and continue growing professionally.

Overview

3
3
years of professional experience

Work History

Assistant Merchandising Manager

Macy's
Puyallup, WA
06.2024 - Current
  • Monitored inventory levels, analyzed sales trends, and forecasted future needs.
  • Collaborated with vendors to negotiate prices, delivery dates, and payment terms.
  • Created promotional materials for store displays and advertisements.
  • Coordinated the design of window displays, signage, and other visual elements in stores.
  • Analyzed consumer data to identify target markets for new products.
  • Assisted in developing marketing plans to promote merchandise lines.
  • Coordinated staff schedules and other labor activities to foster seamless delivery of service.
  • Identified systematic problems and root causes to resolve issues and improve service delivery.
  • Developed and implemented product strategies to increase sales and profits.

Case Manager

Lutheran Community Services Northwest
Tacoma, WA
11.2023 - 06.2024
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Provided crisis intervention support for clients in emergency situations.
  • Conducted home visits to assess the safety of living environments for clients.
  • Developed individualized care plans with input from clients and their families.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Attended court hearings as a representative of the organization when needed.
  • Counseled clients on available resources within the community that could help meet their needs.

Assistant Manager (OPD) Digital Personal Shopper

Walmart
Bonney Lake, WA
08.2022 - 01.2024
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Managed customer service inquiries and complaints in a timely manner.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Maintained up-to-date knowledge of company products and services.

Office Assistant

Imran Parsa Legal Orqanization
Renton , WA
02.2022 - 08.2022
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Coordinated travel arrangements for staff members, including making reservations for flights or hotels.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Maintained an organized filing system of paper documents and electronic files.
  • Organized and scheduled meetings and appointments for management.

Education

Software Engineering -

Green River Community College
Auburn, WA
06-2025

CPR&AED -

American Red Cross
Seattle, WA
08-2024

Certificate of Completion -

Career Zone
Kent, WA
07-2024

Associate of General Studies -

Green River Community College
Auburn, WA
12-2022

High School Diploma -

Lake Washington High School
Kirkland, WA
06-2022

Skills

  • Case Management
  • Microsoft Skills
  • Word & Excel processing
  • Case & time Documentation
  • Maintaining Stock levels
  • Customer service
  • Immigration Law
  • Web accessibility
  • Business requirements
  • Multitasking & problem-solving
  • Communication Skills
  • Fantastic organization skills

Languages

Dari
Native/ Bilingual
Pashto
Native/ Bilingual
English
Full Professional
Persian
Full Professional
Uzbek
Elementary
Turkish
Elementary
Farsi
Professional

Affiliations

  • soccer, gym, watching movies, walking, and going to the beach.

Accomplishments

Received an honor and certificate from Lutheran Community Services NW for contributions and efforts.

References

Office Assistant 

Imran Parsa Legal Organization 

206 793 8794

Jasim Amini-Office Manager 

Case Manager

Lutheran Community Services NW

Sayed Ali Farhat

206 307 4060

sfarhat@lcsnw.org

Hiring/team Manager

Timeline

Assistant Merchandising Manager

Macy's
06.2024 - Current

Case Manager

Lutheran Community Services Northwest
11.2023 - 06.2024

Assistant Manager (OPD) Digital Personal Shopper

Walmart
08.2022 - 01.2024

Office Assistant

Imran Parsa Legal Orqanization
02.2022 - 08.2022

Software Engineering -

Green River Community College

CPR&AED -

American Red Cross

Certificate of Completion -

Career Zone

Associate of General Studies -

Green River Community College

High School Diploma -

Lake Washington High School

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Farhad Malikzai