Summary
Overview
Work History
Education
Skills
Awards
Certification
Languages
Timeline
Generic

Farhad Ahmadi

Sacramento,CA

Summary

Demonstrated a consistent top 20% rating for customer service survey responses throughout all call centers
Streamlined database entry by 30%

Office coordination and liaison officer Service 20%

Office Administrator Service 30%
Achieved an average score of 95% on annual reviews in areas of productivity, schedule compliance, and customer satisfaction Career Highlights
Earned 100% customer satisfaction scores for multiple months

Overview

18
18
years of professional experience
1
1
Certification

Work History

Health Care Technician between Family and Client

New Porth Health Care Academy
04.2022 - Current
  • Filing and maintaining case history reports
  • Interviewing clients to assess their situational needs
  • Determining which services and assistance are necessary
  • Serving as a liaison between the client and family
  • Developing a plan of action to improve the client's well-being
  • Planning regular follow-ups to assess progress and additional needs
  • Reviewing and modifying plans as circumstances change for the individual.

Office Manager/Lead I/T

DynCorp/AMSSC
04.2010 - 10.2013
  • Translated official documents, briefings, reports and Program of instructions (POI)
  • Coordination of meetings with military/government officials, Seminars, Conferences/Video Conferences (VTC) and training classes
  • Coordinated and oversaw the work of interpreters and translators
  • Conducted staff meetings and got weekly reports from local staff and submitted weekly reports to the main office.

Office Manager/Lead I/T

MPRI/SSSI
05.2006 - 10.2010
  • Managed the office administration issues and provided logistical support
  • Translated official documents, briefings, reports and Program of instructions
  • Interpreted during meetings with military/government officials, Seminars, Conferences/Video
  • Coordinated and verified the translation work of 23 interpreters
  • Conducted periodic inventory of automation equipment
  • Organized a team of mentors and arranged visitors' flights
  • Controlled all operation documents and office affairs
  • Arranged and coordinated visitor trips and other administration affairs.

Education

Sultan High School

American River College

California State University Sacramento

Skills

  • Leadership skills
  • Leveraging computers
  • Utilizing virtual communication platforms
  • Cultural advisor
  • Logistic Co-ordination
  • Linguist
  • Office administrator

Awards

  • American River Community College associate degree: Spring 2019
  • Sacramento State university bachelor's degree May 18, 2024
  • Typing Test 40 word /5 minutes

Certification

I obtained certificate of typing 45 words/5 minutes

Languages

Persian
Native/ Bilingual

Timeline

Health Care Technician between Family and Client

New Porth Health Care Academy
04.2022 - Current

Office Manager/Lead I/T

DynCorp/AMSSC
04.2010 - 10.2013

Office Manager/Lead I/T

MPRI/SSSI
05.2006 - 10.2010

Sultan High School

American River College

California State University Sacramento

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Farhad Ahmadi