Farhan Ahmed
Houston,TX
Summary
Proven achiever with a background at Texas Southern University, adept in MS Office and relationship building. Enhanced team productivity and student satisfaction through innovative solutions and effective communication. Well adapted in customer service and crew resource management, consistently delivering results by leveraging both technical and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Safety Coordinator
Texas Southern University
05.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed..
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Tunnel Operator
Sparklez Express Carwash
06.2020 - 07.2023
- Improved traffic flow through the tunnel by continually monitoring and adjusting operating systems as necessary.
- Monitored security cameras within the tunnel, prioritizing safety and preventing unauthorized access or suspicious activities from occurring.
- Utilized high-pressure washers to clean vehicles and equipment.
- Followed safety guidelines for cleaning vehicles and equipment.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Provided excellent customer service to motorists using the facility by addressing their concerns professionally.
Student Mentor
Texas Southern University
05.2021 - 07.2021
- Established strong relationships with students, building trust and open communication channels for ongoing support.
- Assisted mentees in developing self-confidence and positive self-image.
- Improved student satisfaction by providing personalized academic support and guidance.
- Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
Education
Bachelor of Science - Aviation Science Management
Texas Southern University
Houston, TX05.2024
Skills
- Customer Service
- MS Office
- Staff Training
- Scheduling
- Relationship Building
- Video Editing
- Crew Resource Management
Certification
- Single Engine Commercial Pilot License
- Remote Pilot License
Timeline
Student Safety Coordinator
Texas Southern University
05.2022 - Current
Student Mentor
Texas Southern University
05.2021 - 07.2021
Tunnel Operator
Sparklez Express Carwash
06.2020 - 07.2023
Bachelor of Science - Aviation Science Management
Texas Southern University
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