Farhan Ahmed

Key Responsibilities:

As a Manager at Wagamama, I led daily operations, team development, and customer service excellence in a high-paced restaurant environment. My role focused on driving sales, optimizing efficiency, and ensuring a positive workplace culture.

• Led and motivated a diverse team, fostering a positive and collaborative work environment.
• Delivered exceptional guest experiences, ensuring high service standards and customer satisfaction.
• Trained, coached, and developed team members to achieve performance targets and career growth.
• Supported financial performance by managing budgets, inventory, and labor costs.
• Analyzed sales trends and implemented strategies to maximize revenue and efficiency.
• Maintained high standards of health, safety, and food hygiene compliance.
• Problem-solved in real-time, addressing operational challenges with quick decision-making.
• Worked closely with senior management on business strategy, marketing initiatives, and local engagement.

• Manage the day-to-day operations of the restaurant, including supervising staff, overseeing inventory and ordering supplies, and ensuring quality food and service
• Create and implement strategies to improve overall restaurant performance, including increasing revenue, reducing costs, and enhancing customer satisfaction
• Develop and enforce policies and procedures to maintain a clean, safe, and healthy working environment for staff and customers
• Hire, train, schedule, and motivate restaurant staff, including servers, cooks, and other employees, and provide ongoing feedback and coaching to improve performance

• Delivering a legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
• Discovers and responds to customer needs
• Executing store operations during scheduled shifts
• Organizing opening and closing duties as assigned
• Following all the operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of team during each shift
• Assisting new team members training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
• Creating daily store orders efficiently to keep the waste minimum and store inventories to par level

• Supervising and evaluating all non-instructional classified staff at the site
• Manage all school scheduling, special events, field trips, cafeteria, transportation, maintenance, playgrounds and cleaning
• Manage community use of school site
• Manage school budgets
• Responsible for school safety plan: disaster preparation, fire drills, student, staff and public safety, and student health
• Maintain equipment, textbook and supply inventories
• Coordinate with the principal to maintain a positive, safe learning environment for students by enforcing the school discipline plan
• Responsible for school public relations and communications plan: promote the school and district through positive relations with community, businesses, parents and students
• Perform other duties as assigned & maintain regular attendance

• Conducts daily inventory analysis to solve inventory problems
• Accurately record the quality, quantity, type, style, and any other characteristics of the inventory
• Responsible for ensuring organization has the right amount of stock to meet customer needs and also to avoid overstocking items; which ties up cash and creates storage issues
• Managing the ongoing relationship with suppliers
• Manage ordering more from the appropriate supplier and negotiate pricing and a timeline for delivery and Making daily reports