Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
Work History
OPERTIONS MANAGER
Heritage Institute For Policy Studies
10.2019 - Current
Coordinated and support meetings, assist with research management and developed internal systems for task management.
Supervised data collection and perform data cleaning and analysis.
Interacted with project directors and researchers to assure that projects were on time, project data was properly captured, and completed reports archived.
Accurately developed and managed project budget in accordance with institutional policies and protocols, in a timely manner.
Executed all grant submissions to the funding agencies
Outsourced projects to external vendors to conduct research, prepared contracts, managed projects, and negotiated costs
Negotiated acceptable costs and contract agreements with suppliers
Ensured that all day-to-day (i.e. project related) sponsor liaison runs smoothly
Assisted with the facilitation, management, and coordination of annual forum for ideas for over 200 participants
Monitoring & Evacuation Specialist
Transparency Solutions
02.2018 - 09.2019
Produce high quality outputs in a timely manner while understanding and anticipating the evolving donor needs.
Support and facilitate the implementation of the Monitoring, Evaluation and Research Plan of the programme.
Manage the evaluations and quality assure the researches under the programme
Facilitate capacity building of the programme staff and partners on M&E.
Any other tasks assigned by the Programme Manager
Qualitative Research Specialist
GeoAfrik Consulting Group
03.2017 - 02.2018
Understanding of data-collection methodologies and data analysis process
Excellent data management and analysis skills
Advanced computer and technical oriented skills
Determining data analysis procedures and use of quantitative or qualitative analysis tools
Cleaning, sorting, categorizing and organizing data
Analyzing quantitative and/or qualitative data
Student Recruitment & Community Outreach Coordinat
Madison College
10.2015 - 02.2017
Work directly with Recruitment Manager on strategies for recruitment and community outreach, including transitioning team’s work to 100% virtual recruitment and outreach methods.
Research and inform team of national recruitment best practice and strategies.
Cultivate community connections to strengthen Madison College’s mission and commitment to access, attend events targeted to the district’s African American and people of color.
Represent Madison College at on-campus and off-campus functions and events throughout the district performing duties that provide insight into the value of an education and creating awareness of the college’s academic programs and services.
Schedule and attend recruitment activities, presentations and workshops attended by
prospective students within the Madison College district.
Advise prospective students on admissions, financial aid, and college resources.
Responsible for recruitment of new students, conversion of new applicants into enrollments, as well as serving as the student’s advocate during the admissions and enrollment stage.
Assist in developing and coordinating a comprehensive and authentic campus visitation program for prospective students and group tours
Human Resources Generalist/Manager
Sara's Helping Hands
08.2012 - 10.2015
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Processed employee benefits, payroll, government tax forms, worker’s compensation claims, prepare and post payroll entries, and assist with annual audits
Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
Responded to employee inquiries to provide assistance with payroll-related questions.
Calculated deductions and processed payroll for employees.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Education
MBA - Global Management & Supply Chain Management
University of Wisconsin - Parkside
Kenosha, WI
Bachelor of Applied Studies (BAS): - Leadership And Organizational Studies
University of Wisconsin Oshkosh
Oshkosh, WI
Undergraduate Certificate - Leadership Development
Office Administrator and Project Manager at The Asan Institute for Policy StudiesOffice Administrator and Project Manager at The Asan Institute for Policy Studies
Research Assistant, Urban Studies Institute at Andrew Young School Of Policy Studies, GSUResearch Assistant, Urban Studies Institute at Andrew Young School Of Policy Studies, GSU
Instructional Designer (Curriculum Developer) at Institute of Educational PolicyInstructional Designer (Curriculum Developer) at Institute of Educational Policy