Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Languages
Timeline
Generic

Farhan Seyedzadegan Hallaj

Reston,VA

Summary

A dedicated and adaptable professional with strong customer service expertise, excelling in fast-paced retail environments. Proven track record of leadership, problem-solving, and teamwork, consistently delivering high performance in fulfillment operations. Experienced in handling diverse roles, from guest services to inventory management, with a passion for resolving customer issues and enhancing their shopping experience. Skilled in communication, leading teams to success, and proficient in multiple programming languages with a growing interest in computer science and software development.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Target
Reston, VA
07.2022 - Current
  • Worked across Guest Services, Style, and Electronics, gaining comprehensive training and versatility in multiple departments
  • Regularly assist and resolve customer issues, helping them locate items and improving overall satisfaction
  • Lead the team in fulfillment operations during manager absences, ensuring the pick rate remains consistently high and within the 'green' performance standard
  • Utilized Warehouse Management Systems (WMS) to track and manage inventory, optimizing order picking, packing, and shipping processes
  • Demonstrated problem-solving and leadership abilities by maintaining high fulfillment performance and collaborating with team members to meet tight deadlines

Cashier

McDonald's
Reston, VA
03.2021 - 07.2022
  • Delivered exceptional customer service to 200+ customers weekly, enhancing customer satisfaction
  • Managed cash and card transactions, ensuring 100% accuracy for approximately $1,000+ weekly
  • Trained and mentored 2 new crew members, showcasing leadership and teamwork skills
  • Managed inventory and restocked supplies, reducing instances of shortages

Education

Bachelor of Science - Computer Science

George Mason University
Fairfax, VA
01-2027

Skills

  • Python
  • HTML
  • CSS
  • GitHub
  • MS Visual Studio Code
  • Google Workspace
  • Microsoft Office
  • Slack
  • Teamwork
  • Leadership
  • Communication
  • Problem Solving
  • Presentation
  • Order Picking
  • RFID Tracking
  • Product Packaging

Certification

Certified Cardiopulmonary Resuscitation (CPR)

Projects

RateMyCourses, iOS App Developer, Designed a mobile app to rate courses. Calculator, Developed a functional calculator program. Data Science Project, Analyzed data to derive actionable insights. Banking Website, Full-Stack Developer, Created a banking website with front-end and back-end integration.

Languages

English
Full Professional
Persian
Native/ Bilingual

Timeline

Fulfillment Associate

Target
07.2022 - Current

Cashier

McDonald's
03.2021 - 07.2022

Bachelor of Science - Computer Science

George Mason University

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Farhan Seyedzadegan Hallaj