FARHAN SHAHBUDDIN
Summary
Experienced engineering professional skilled in managing quality assurance processes and driving continuous improvement. Utilizes strong leadership abilities to foster, inspire, and guide teams towards achieving operational excellence through effective collaboration. Demonstrates a track record of implementing impactful quality control measures and driving process enhancements resulting in significant cost savings and reductions.
Overview
7
7
years of professional experience
Work History
Global Quality Engineering Manager
Material in Motion, LLC
02.2022 - 12.2024
- Hired and managed Quality Engineering personnel such as Quality Engineering Technicians, Inspectors, Auditors, Engineers, Leads, and Supervisors
- Coached, mentored, and led Auditors, Technicians, Inspectors, Leads, Engineers, and Supervisors to ensure maximum internal and external customers satisfaction while developing their performance goals
- Set goals for Quality Engineering and Operations departments while meeting company and customer (Google) KPI/KMI and OKR goals
- Developed, administrated, and tracked departmental project goals and trackers for all manufacturing sites to resolve process and product non-conformances while improving manufacturing yields and throughput
- Developed, implemented, reviewed, and monitored comprehensive quality documentation, ensuring compliance with industry standards and regulations
- Partnered with other Engineering Support departments, Logistics, Operations, and customer teams to determine key critical areas and develop structured means to measure, monitor, and improve process capability
- Focused on Total Quality Management (TQM) by serving as the Voice of the Customer (VoC) within the facility in order to bridge the gap between customer needs and the company vision/mission statement while fostering, promoting, and changing the quality culture
- Sought methods to assure consistency in processes by utilizing Good Manufacturing Practices (GMP) as a result of documented and controlled experiments on assembly techniques and component reliability
- Drove continuous improvement efforts through the Quality Management System (QMS), ultimately elevating the overall quality of products while minimizing production costs and maximizing customer satisfaction by tracking the Cost of Poor Quality (CoPQ)
- Used JavaScript to create notifications that automatically notify users/teams via chat or email to improve real time reporting communication between logistics, production, and engineering support departments
- Executed product design changes relating to safety and downtime costs resulting in savings of over $12M in the past 3 years
- Achieved the highest Quality Business Review (QBR) score by Google in company history and in comparison to all other Google contract manufacturers (88% -2024)
- Achieved the highest audit score in company history by the Global Google Audit team two years in a row (90% 2023 & 2024)
Production Lead Quality Engineer
Material in Motion, LLC
02.2020 - 02.2022
- Volunteered to manage the 2nd shift Quality Engineering department for over one year due to the company's COVID-19 shift segregation policy
- Directed Quality Inspectors and Auditors to ensure that processes were audited per schedule, any non-conformances were written up, and effective corrective actions were implemented
- Directed Quality Engineering Technicians in creating Supplier Corrective Action Requests (SCARs), and then working with the suppliers and quality technicians to ensure that the corrective actions are effective and implemented
- Directed Quality Engineers in replying to customer non-conformances and ensuring that timely corrective actions are completed and are effective in solving the customer issue
- Directed Quality Engineers to develop and improve the Quality Data System
- Trained, supported, and managed quality engineers, while providing feedback to the engineers on their performance
- Led weekly calls to improve production quality with customer teams as the primary contact for the Quality Engineering Department
- Worked with Operations, Process Engineering, Production Control, Test Engineering, Documentation, and the customer to drive effective actions, and use data to develop process improvements for yields and throughput
- Consistently met and exceeded department goals to improve traceability, throughput, and yields
Global Production Quality Engineer
Material in Motion, LLC
04.2019 - 02.2020
- Collected and compiled statistical quality data using spreadsheets, SQL, and Google Data Studio (Looker Studio)
- Analyzed data to identify areas for improvement in the quality system
- Investigated customer complaints and non-conformance issues
- Conducted and documented internal audits of all manufacturing production lines and other quality assurance activities
- Drafted quality assurance policies and procedures
- Reviewed the implementation and efficiency of quality and inspection systems
- Worked closely with engineering support, customer engineers and operations to determine key critical areas and developed structured means to measure capability
- Worked closely with customers, technical writers, and engineering support on New Product Introduction (NPI) and first article programs
- Worked with Process Engineering to make improvements in the existing processes
- Monitored workstation quality and methods to assure consistency in the process, while recommending modification in process methods, fixtures, and part/package design as a result of documented and controlled experiments on assembly techniques and component reliability
Quality Assurance Specialist
Hyundai MOBIS
04.2018 - 04.2019
- Performed internal and external process audits on assembly lines
- Conducted detailed analyses and proposed improvements on defective vehicle parts
- Constructed Daily/Weekly/Monthly Reports for internal management and the customer management teams
- Performed vehicle inspections to find defects and log them into databases
- Conducted interviews with suppliers and logged accounting information for invoices
- Reported out to customer on issues and communicated effectively in meetings
Education
Master of Science - Mechanical Engineering
University of Michigan – Dearborn
07.2021
Bachelor of Science - Mechanical Engineering
Kennesaw State University
Marietta, GA07.2017
Skills
- Certified Manager of Quality (ASQ - CMQ)
- Certified Six Sigma Black Belt (ASQ - CSSBB)
- Advanced proficiency in Microsoft Word, Excel, Outlook, PowerPoint and Google Drive applications such as Sheets, Docs, Slides, and Forms
- Three years of SolidWorks CAD, MATLAB, SQL, and JavaScript experience
- Fluent in Hindi, Urdu, and moderate Spanish
- Extensive experience in Six Sigma, Lean Manufacturing, CAPA, RCCA, 8D Reporting, PFMEA, 5 Whys, Fishbone, 4M, PDCA, DMAIC, NPI, ROI, Risk Management Assessments, Project Management, QMS, TQM, GMP, DoE, PPAP, APQP, MSA, SPC, NDT, IATF/TS 16949, and ISO 9001:2015
Timeline
Global Quality Engineering Manager
Material in Motion, LLC
02.2022 - 12.2024
Production Lead Quality Engineer
Material in Motion, LLC
02.2020 - 02.2022
Global Production Quality Engineer
Material in Motion, LLC
04.2019 - 02.2020
Quality Assurance Specialist
Hyundai MOBIS
04.2018 - 04.2019
Bachelor of Science - Mechanical Engineering
Kennesaw State University
Master of Science - Mechanical Engineering
University of Michigan – Dearborn
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