FARHIN SHAIKH
RICHMOND,Texas
Summary
Professional in medical field with strong background in patient care, administrative tasks, and clinical procedures. Known for effective teamwork, adaptability, and achieving results in fast-paced environments. Skilled in medical record management, patient scheduling, and phlebotomy, with focus on improving patient experience and operational efficiency. Reliable and flexible, always ready to support colleagues and meet changing needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Houston Methodist Multi Site
07.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Completed EKGs and other tests based on patient presentation in office.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Coordinated patient scheduling, check-in, check-out and scanned identification and insurance cards.
- scanned identification and insurance cards.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Verified insurance coverage and obtained pre-authorizations.
- Helped patients complete necessary medical forms and documentation.
- Register New patient in EMR (Epic)
- Arranged pre-operative and post-operative appointments for surgical patients.
- Educated patients about surgeries and provided treatment plan documentation.
- Schedule outpatient procedure and enter them in EMR (epic).
Senior Medical Assistant
Houston Methodist Rheumatology
05.2023 - 12.2023
- Greeting patients and escorting them to the examination room.
- Prepares patients for examination by taking blood pressure, weight, temperature, verifying and going over with their current medication, past surgeries, family history, reason of the visit and documenting in EMR.
- Administers medication under physician's direction.
- Reviewing EPIC triage call in basket for any callbacks.
- Completed EKGs and other tests based on patient presentation in office.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Senior Medical Assistant
Houston Methodist Floating
03.2022 - 05.2023
- As a float work in different specialty department where need to help team to maintain the flow of patient.
- Greeting patients and escorting them to the examination room.
- Prepares patients for examination by taking blood pressure, weight, temperature, verifying and going over with their current medication, past surgeries, family history, reason of the visit and documenting in EMR.
- Coordinate with the department team and help them in scanning, faxing and printing documents.
- Taking patients call and directing and assisting them as per department protocol.
Senior Medical Assistant
Houston Methodist Gastroenterology
02.2022 - 03.2022
- Greeting patients and escorting them to the examination room.
- Prepares patients for examination by taking blood pressure, weight, temperature, verifying and going over with their current medication, past surgeries, family history, reason of the visit and documenting in EMR.
- Explaining and educating patients about colonoscopy, endoscopy, ERCP and capsule endoscopy procedure how it's done and how to prep day before for the procedure.
- Calling patient pharmacy and see which bowel prep is covered by the patient insurance and send them electronically to pharmacy.
- Giving patient handout with detail bowel prep instruction, medication need to be hold and clear liquid diet option and recommendation which need to be followed day before the procedure.
- Schedules procedure by making calling surgical center, verifying times with patients, and scheduling them accordingly.
- Call patients the day before the office visit, procedure and confirm appointment, assist them if they need to cancel or reschedule appointment.
Medical Assistant
CHI St Lukes Health Liver Clinic
04.2020 - 02.2021
- Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, temperature and pulse), promptly recording data in EHR and communicating patient concerns with physician.
- Escort patients to the examination room and prepare them for the physician.
- Explain treatment procedures, medications, diets and physician's instructions to patients.
- Contact medical facilities or departments to schedule patients for tests and/or admission.
- Request Medical record from different doctor's office or hospitals.
- Request Liver Biopsy slides and CDs from different hospitals.
- Maintain all logs and required checks (i.e., refrigerator temperatures, emergency medications, expired medications, oxygen, etc.)
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
- Ensure all related reports, Labs and information is filled in is available in patient's medical records prior to their appointments.
- Calling patient day before to remind about their appointments.
Medical Office Assistant
North well Health (Zucker Hillside Hospital)
04.2017 - 03.2019
- Working in the Adult and Child Psychiatry Clinic.
- Collaborating with members of the team to coordinating and implementing plans for patients care.
- Performing measurement and screening procedures according to protocol which may include, but is not limited to height, weight, blood pressure, temperature, etc.
- Maintaining emergency medical equipment.
- Performing venipuncture procedures and handling specimens.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Best Medical Care, Specialty Cardiology
01.2016 - 11.2017
- Interviews patients measure vital signs, including weight, blood pressure, pulse, temperature and document all information in patient's chart.
- Ensure all related reports, labs and information is filed is available in patients' medical records prior to their appointment.
- Explaining treatment procedures to patients.
- Perform EKG and stress test if doctor orders.
- Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
- Collect blood and other laboratory specimens, log the specimens, and prepare them for testing.
- Maintain all logs and required checks (i.e., refrigerator temperatures, emergency medications, expired medications, oxygen, etc.)
- Inventory of administrative and medical supplies.
Medical Assistant
Interboro Heart Associate (at Brooklyn Hospital)
09.2016 - 04.2017
- Interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient's chart.
- Authorizing prescription refills as directed.
- Explaining treatment procedures to patients.
- Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
- Ensure all related reports, labs and information is filed is available in patient's medical records prior to their appointment.
- Perform nursing procedures under supervision of physician or physician assistant.
- Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
- Inventory of administrative and medical supplies.
Administrative Assistant
Best Medical Care, PC
03.2015 - 09.2016
- This position entails calling patients with specific diagnoses and preparing them for their appointments. I remind each patient about what they should do and what they should bring in with them.
Receptionist
Dynamic Physical Therapy
02.2015 - 01.2016
- Greeting arriving patients.
- Checking patients benefit and eligibility through insurance.
- Collect co-pays and payments.
- Assist patients to complete all necessary forms and documentation including medical insurance.
- Maintain and manage patient records.
- Answer incoming calls and deal with inquiries.
- Schedule patient appointments.
Education
Bachelors - Accounting and Business
University of Mumbai
INDIA01.2013
Higher Secondary School Certificate -
Maharashtra State Board
INDIA01.2008
Skills
- Eight years in healthcare assistance
- Ability to maintain effective and organized systems to ensure timely patient flow
- Exceptional customer service and phone etiquette
- Surgery scheduler
- Patient registration
- Experienced in working with Internist, Family Physician, Cardiologist, Hepatology, Gastroenterology, Rheumatology and Psychiatrist at a fast-paced practice
- Electronic health records management
- Insurance verification and Insurance authorizations
- Clinical and administrative support
- EMR; Epic, E clinical 10, All scripts Sunrise, Cvm, Avatar, MS Office Word, PowerPoint, Outlook Express
- HIPAA Compliant
Certification
- Certified Professional Biller (AAPC)
- Certified Medical Assistant (National Association for health professionals)
- Certified Phlebotomist Technician.
- Certified EKG Technician.
LANGUAGES
English - Professional Working
Hindi - Professional Working
Timeline
Senior Medical Assistant
Houston Methodist Multi Site
07.2024 - Current
Senior Medical Assistant
Houston Methodist Rheumatology
05.2023 - 12.2023
Senior Medical Assistant
Houston Methodist Floating
03.2022 - 05.2023
Senior Medical Assistant
Houston Methodist Gastroenterology
02.2022 - 03.2022
Medical Assistant
CHI St Lukes Health Liver Clinic
04.2020 - 02.2021
Medical Office Assistant
North well Health (Zucker Hillside Hospital)
04.2017 - 03.2019
Medical Assistant
Interboro Heart Associate (at Brooklyn Hospital)
09.2016 - 04.2017
Medical Assistant
Best Medical Care, Specialty Cardiology
01.2016 - 11.2017
Administrative Assistant
Best Medical Care, PC
03.2015 - 09.2016
Receptionist
Dynamic Physical Therapy
02.2015 - 01.2016
Bachelors - Accounting and Business
University of Mumbai
Higher Secondary School Certificate -
Maharashtra State Board
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