Farhin Vegamwala
Cambridge,Massachusetts
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Hardworking medical administrative professional offers great people skills, organized file management, and a deep understanding of patient protection. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Medical Receptionts/front Desk
Harvard Square eye care
Cambridge , MA
11.2023 - 02.2024
- Provided administrative support such as filing documents, photocopying, and scanning materials.
- Completed basic bookkeeping and document filing.
- Scheduled appointments and maintained and updated appointment calendars.
- Greeted and checked in patients, updating patient information in a computer system.
- Checked patients in and out for appointments and collected co-payments.
- Photocopied insurance cards, documented details, and verified patient coverage for upcoming procedures or appointments.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying the accuracy of appointment times with providers.
- Answered incoming calls, and responded to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Cashier
Staples
Cambridge, Massachusetts
01.2020 - 07.2023
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
Barista
Starbucks
Cambridge, MA
06.2013 - 01.2020
- Good communicated skills - fluent in Gujarat and English - Ability to work with a variety of people - being friendly with everyone - I like to learn new things, - Making coffee, tea, and other drinks at the bar - Baristas may field customer complaints or questions - Baristas have to do several duties - Be polite to all the customers - Always customers first
- Ewerly deparment
Jewerly Deparment
T.J. Maxx & HomeGoods
Cambridge, Massachusetts
12.2016 - 01.2017
- Explaining to the customer about the jewelry
- Handling the Jewelry for 24k
- Oversee fitting rooms where applicable
- Showing the jewelry to the customer
- Stocking items on racks and shelves
Mayor Summer Youth
Just A Start Program
Cambridge, Massachusetts
06.2013 - 07.2014
- painting around the Cambridge
- Learn how to do a resume
- Personal financing
- Being a junior to the high school students
Education
High School Diploma -
Cambridge Rindge And Latin
Cambridge, MA2015
No Degree - Interior Design
Endicott College
Beverly, MAAssociate Degree -
Skills
- Reliable and Responsible
- Staff Supervision
- Credits and Refunds
- Price Identification
- Call Response and Transfer
- Cash Register Operations
- Customer Assistance
Languages
English
Professional
Gujarati
Professional
Timeline
Medical Receptionts/front Desk
Harvard Square eye care
11.2023 - 02.2024
Cashier
Staples
01.2020 - 07.2023
Jewerly Deparment
T.J. Maxx & HomeGoods
12.2016 - 01.2017
Mayor Summer Youth
Just A Start Program
06.2013 - 07.2014
Barista
Starbucks
06.2013 - 01.2020
High School Diploma -
Cambridge Rindge And Latin
No Degree - Interior Design
Endicott College
Associate Degree -
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