Hi, I’m
Farianne Giuffrida
Coral Springs,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
years of professional experience
1
Certification
Work History
Aveda
Entry Level Student Aveda Institute
05.2023 - 02.2024
Job overview
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked treatment rooms with proper supplies.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Welcomed clients arriving for appointments.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
- Promoted overall wellness among clientele by incorporating aromatherapy techniques into treatments when appropriate.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
- Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
- Expanded knowledge of advanced treatment options such as chemical peels, microdermabrasion, and LED light therapy.
Chetu
Human Resources Administrator
02.2021 - 06.2023
Job overview
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Oversaw hiring, staffing, and labor law compliance.
- Prepared new hire letters, employee contracts, and corporate policies.
- Conducted thorough exit interviews with departing employees to gather feedback on company culture and identify areas for improvement.
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
- Answered employee inquiries regarding health benefits and 401k options.
- Established strong relationships with external partners including recruiters, educational institutions, and industry associations to expand organizational reach in talent acquisition efforts.
- Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
F&K Marine Supply
Office Manager
02.2018 - 06.2023
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Education
Miami Dade College, Miami, FL
Bachelor of Science from Social Sciences Education
06.2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Organizational Skills
Certification
Esthetician License- February 2024
Languages
Spanish
Native or Bilingual
Timeline
Entry Level Student Aveda Institute
Aveda
05.2023 - 02.2024
Human Resources Administrator
Chetu
02.2021 - 06.2023
Office Manager
F&K Marine Supply
02.2018 - 06.2023
Miami Dade College
Bachelor of Science from Social Sciences Education
Esthetician License- February 2024
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