Fariba Hernandez
Los Angeles,CA
Summary
At Chipotle Mexican Grill, I excelled as a Front of House Trainer, enhancing customer satisfaction and team performance through expert training in food safety and superior customer service. Demonstrated a strong work ethic and time management skills, significantly contributing to a cohesive team environment and consistently exceeding management's performance expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Trainer
Chipotle Mexican Grill
01.2023 - Current
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Took customer orders and prepared take-out items.
- Consistently met or exceeded performance expectations and received positive feedback from management on my work ethic, attitude, and quality of service.
- Demonstrated versatility by quickly adapting to various roles within the restaurant as needed, including cashier, prep cook, or dishwasher duties.
- Assisted in training new line servers, contributing to a cohesive team environment.
Education
Associate of Science - Biology
Crafton Hills College
Yucaipa, CA05.2026
High School Diploma -
Redlands East Valley High School
Redlands, CA06.2023
Skills
- Food safety understanding
- Training and mentoring
- Order Accuracy
- Time management skills
- Cleaning and sanitizing
- POS system operations
- Customer Service
- Patience and Empathy
- Efficient Work Pace
- Reliability and punctuality
- Strong Work Ethic
Certification
Food Safety certified
Languages
Spanish
Native or Bilingual
Timeline
Front of House Trainer
Chipotle Mexican Grill
01.2023 - Current
Associate of Science - Biology
Crafton Hills College
High School Diploma -
Redlands East Valley High School
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