Fariba Noghli

• Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
• Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
• Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
• Managed budget development and expense control, ensuring optimal financial performance across all properties in region.
• Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
• Managed lease renewals strategically to minimize turnover risks while balancing rent increases with market conditions for optimal revenue generation.
• Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
• Enhanced property occupancy rates by implementing strategic marketing plans and conducting regular market analyses.
• Collaborated with legal counsel to resolve any disputes or litigations effectively while minimizing risk exposure for managed properties.

Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.

Promoted culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.

• Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
• Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
• Established and maintained operational standards for 23 locations.
• Supervised staff to optimize brand expansion initiatives and productivity.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Developed vendor network of contacts to drive down costs and increase revenues.

• Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
• Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
• Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
• Managed lease renewals strategically to minimize turnover risks while balancing rent increases with market conditions for optimal revenue generation.
• Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
• Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
• Enhanced property occupancy rates by implementing strategic marketing plans and conducting regular market analyses.
• Developed long-term relationships with local businesses, resulting in increased referrals and enhanced community reputation for managed properties.
• Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
• Handled terminations, performance evaluations and staff coaching to maintain top property operations.
• Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
• Managed budget development and expense control, ensuring optimal financial performance across all properties in region.

• Streamlined leasing process with efficient application processing, background checks, and lease negotiations.
• Maintained strong understanding of current market trends and competitor offerings to ensure competitive pricing strategies are implemented at all managed properties.
• Reduced delinquency rates through consistent rent collection processes and effective communication with tenants.
• Developed strong relationships with vendors to negotiate favorable contracts for services such as maintenance, landscaping, and security.
• Enhanced curb appeal at all properties by coordinating regular landscaping, maintenance, and capital improvements.
• Implemented resident retention programs that fostered sense of community among tenants and resulted in higher renewal rates.
• Oversaw successful property renovations by coordinating contractors, supervising construction progress, and managing timelines to minimize tenant disruptions.
• Conducted regular site visits to assess property conditions, identify potential issues or areas of improvement, and ensure adherence to company standards.
• Increased tenant satisfaction through proactive communication, timely maintenance, and attention to detail in property management tasks.
• Maximized occupancy rates by implementing strategic marketing plans and conducting thorough market analysis.
• Supervised leasing consultants, maintenance technicians, and other onsite staff to maintain high level of service for residents across multiple properties.
• Mentored junior team members in various aspects of multi-site property management responsibilities including leasing processes, tenant relations, budgeting principles, vendor coordination activities.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Followed up on delinquent tenants and coordinated collection procedures.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Maintained sufficient number of units market-ready for lease.
• Coordinated with legal counsel to resolve tenant disputes.
• Kept properties in compliance with local, state, and federal regulations.
• Communicated effectively with owners, residents, and on-site associates.
• Administered operations to handle needs of more than 900 tenants across 1200 property units.
• Implemented resident retention programs that fostered sense of community among tenants and resulted in higher renewal rates.

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in timely manner.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Followed up on delinquent tenants and coordinated collection procedures.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored market trends closely, adjusting rental rates accordingly to remain competitive within regional market landscape.
• Maintained sufficient number of units market-ready for lease.
• Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
• Fostered sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
• Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Communicated effectively with owners, residents, and on-site associates.
• Administered operations to handle needs of more than 198 tenants across 198 property units.