People person with cosmopolitan background,energetic,organized,professional.
Professional consultant prepared for impactful registry services. Proven track record in client consultations and personalized service delivery. Reliable team player with focus on achieving results and adapting to changing needs. Skilled in client relationship management and effective communication.
Overview
31
31
years of professional experience
Work History
Registry Consultant
Bloomingdale's Department Store
08.2021 - Current
Met with potentials clients and gave quotes on services and general wedding costs.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Used in-store system to locate inventory and place special orders for customers.
Streamlined the registry creation process for clients, ensuring a smooth and enjoyable experience.
Reviewed inventory levels to ensure adequate stock of popular registry items, minimizing out-of-stock situations.
Collaborated with team members to ensure seamless registry management and exceptional customer service.
Sales Associate
Saks Fifth Avenue
06.2016 - 09.2021
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Provided positive first impressions to welcome existing, new, and potential customers.
Managed returns, exchanges and refunds in accordance with store policy.
Brand Ambassador
Michael Kors Collection
09.2017 - 01.2020
Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Generated leads for future business opportunities by collecting customer contact information during promotional events.
Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.
Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
Developed recap reports to communicate competition trends, product introductions and new promotions.
Worked with team to achieve sales goals for products.
Personal Shopper
Selfridges & Co
07.2014 - 06.2016
Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
Conducted comprehensive closet audits to assess clients'' existing wardrobes and identify gaps in style or functionality.
Developed strong industry connections by attending fashion events, networking with key players, and staying up-to-date on current trends.
Mentored junior stylists to improve their skills and knowledge of the fashion industry while fostering a supportive team environment.
Sourced unique clothing items from various vendors for
luxury personal shopping experiences.
Optimized clients'' time by efficiently scheduling appointments and coordinating fittings within tight deadlines.
Improved client confidence through transformative makeovers that considered body shape analysis techniques as well as color theory principles.
Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
Interacted with high-end luxury brands to obtain samples for styling projects.
Manager
Your Place Restaurant
10.1993 - 06.2000
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Organized Parties and catering
Event planning
Education
No Degree - Real Estate
Real Estate Express
12.2021
No Degree - Business Administration And Management
Hammersmith
06.2015
Skills
Inventory Management
Customer Experience Management
Product Knowledge
Team Leadership
Linguistics (English,French,Italian,Farsi)
Procurement expertise
Confidentiality handling
Event planning and execution
Sales support
Microsoft office expertise
Client consultation
Wedding styling
Languages
English
Professional Working
French
Limited Working
Italian
Professional Working
Persian
Native or Bilingual
Timeline
Registry Consultant
Bloomingdale's Department Store
08.2021 - Current
Brand Ambassador
Michael Kors Collection
09.2017 - 01.2020
Sales Associate
Saks Fifth Avenue
06.2016 - 09.2021
Personal Shopper
Selfridges & Co
07.2014 - 06.2016
Manager
Your Place Restaurant
10.1993 - 06.2000
No Degree - Business Administration And Management