Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Correctional Officer
CoreCivic
05.2023 - 09.2023
Conducted routine and emergency head counts.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Assisted in development of procedures and policies to maintain peace and order in facility.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Security Patrol Officer
Brosnan Consulting Security
11.2019 - 05.2023
Enhanced security measures by conducting thorough and consistent patrols in designated areas.
Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
Enforced parking regulations within assigned zones by issuing citations as needed while maintaining a fair approach towards violators'' circumstances if applicable.
Responded professionally to alarms or calls for assistance, assessing the situation quickly before taking appropriate action in line with policies and procedures.
Reduced incidents of theft and vandalism by maintaining a visible presence and proactive approach.
Implemented detailed incident reports for accurate record-keeping and informed decisionmaking.
Conducted regular maintenance checks on patrol vehicles and equipment to ensure optimal performance during patrols, reporting any issues promptly.
Collaborated with fellow officers to develop comprehensive patrol strategies, ensuring all areas were effectively monitored.
Interacted assertively but non-confrontationally with personnel and general public.
Driver
Uber, Lyft
11.2016 - 01.2019
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Delivered goods and products to customer on time and in excellent condition.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.