
Highly communicable and motivated professional with 8+ years of banking technology experience, now focusing on people-first roles in the U.S. Relocated to New York in May 2024 with full work authorization. A natural team player who connects quickly with others, actively building English skills from beginner to intermediate level, and planning a future career in nursing.
• Uber driver, handyman, and car detailer serving local clients with consistent 5-star professionalism
• Built daily conversational English through direct interaction with diverse American customers
• Managed full lifecycle of POS terminals including VeriFone 510, 670, and 680 models across branch network
• Operated and maintained mPOS devices using Swiff Technology and MIURA systems
• Performed POS terminal registration and cancellation procedures within the national tax system
• Troubleshot hardware and software errors, reducing terminal downtime through systematic diagnostics
• Maintained documentation of POS terminal operations, configuration, and compliance procedures
• Provided technical support and preventive maintenance for Wincor Nixdorf ATM network
• Managed ATM network registration, inspection schedules, and regulatory compliance reporting
• Identified and evaluated new ATM installation locations to expand branch and self-service coverage
• Coordinated registration of ATMs with TM Processing Center for transaction processing integration
• Updated and customized ATM offline and close-window corporate branding images across Wincor Nixdorf fleet