Summary
Overview
Work History
Education
Skills
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Timeline
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Farida Naimi

Tucson,USA

Summary

Case Manager with over 3 years of extensive expertise in client care and case management, developing clear service plans and facilitating effective communication between clients, families, and healthcare providers. Demonstrates proficiency in documentation and administrative support, ensuring meticulous record-keeping and compliance with agency guidelines. Multilingual skills enhance ability to connect with diverse populations, focused on creative solutions and working together in healthcare settings. As a Case Manager, I collaborated closely with the Employment Team to conduct job assessments, facilitate job orientations, and assist clients with securing employment or reemployment opportunities. I worked alongside the Matching Grant Program to manage client enrollment, intake, and processing. Additionally, I worked close with the education team to ensure clients received the necessary support to achieve their educational goals.

Overview

12
12
years of professional experience

Work History

Employment Specialist

Cherokee Federal
04.2025 - 09.2025
  • Created personalized employment plans to help clients prepare for jobs and grow in their careers.
  • Monitored client progress and provided ongoing support to ensure successful employment transitions.
  • Conducted assessments to identify client skills, interests, and barriers to employment.
  • Coordinated job search workshops focusing on resume building, interview techniques, and networking strategies.
  • Collaborated with local employers to create job placement opportunities for diverse clients.
  • Implemented strategic outreach initiatives to engage underrepresented communities in workforce programs.
  • Provided regular updates on clients'' progress to internal team members, ensuring a cohesive approach to service delivery and timely intervention when necessary.

Case Manager

Lutheran Social Services Of Southwest
09.2021 - 01.2025


  • Receive and place the new refugees, assessed clients' needs, developed service plans and monitored progress towards goals
  • Provided referrals to appropriate health care providers or other community resources
  • Monitored client progress through regular follow-up contacts
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met
  • Conducted home visits to assess the safety of living environments for clients
  • Collaborated with medical professionals to coordinate treatment plans for clients
  • Maintained accurate case records and documentation according to agency guideline

Additional Experiences

Lutheran Social Services of Southwest
09.2021 - 01.2025
  • Collaborated closely with matching grant supervisor and team to coordinate enrollments and deliver employment services.
  • Working together with employment specialists to find assist client find employment.
  • Matched clients to open positions based on skills and work requirements. Accompanied clients on their first day at work.
  • Identifying potential openings, contacting employers and advocate for clients.
  • provided employment orientation and job preparation
  • assisting building resume, cover letter job application and interview preparation.
  • Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.
  • Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.

Worked alongside with Education Team

  • worked with the team helping students develop organizational, time management and study skills.
  • Assisted the language support specialists to develop strategic plans aligned with program goals and objectives.

Cashier

Sher E Punjab Restaurant
01.2017 - 03.2020
  • Greeted customers and provided menus
  • Trained new employees to perform duties
  • Prepared checks, itemizing total meal costs and taxes
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages

Soccer Referee

Pima County Junior Soccer League
06.2016 - 08.2018
  • Provide soccer refereeing, elementary and middle school ages
  • Ensured compliance with all applicable rules and regulations of the game
  • Monitored player conduct to ensure fair play and safety
  • Communicated with coaches, players, and other officials to maintain order on the field
  • Called fouls, offsides, handballs, and other infractions as needed

Administrative Assistant

Leadership High School
02.2014 - 01.2016
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials

Education

Northern Arizona University

Palo Verde High School
Tucson, AZ

The Vision High School
Karachi, Pakistan

Associate -

Pima Community College

Skills

  • Fluent in Dari (Farsi)
  • Fluent in Urdu (Hindi)
  • Strong Communication
  • Translation

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Timeline

Employment Specialist

Cherokee Federal
04.2025 - 09.2025

Case Manager

Lutheran Social Services Of Southwest
09.2021 - 01.2025

Additional Experiences

Lutheran Social Services of Southwest
09.2021 - 01.2025

Cashier

Sher E Punjab Restaurant
01.2017 - 03.2020

Soccer Referee

Pima County Junior Soccer League
06.2016 - 08.2018

Administrative Assistant

Leadership High School
02.2014 - 01.2016

Palo Verde High School

The Vision High School

Associate -

Pima Community College

Northern Arizona University
Farida Naimi