Faridah Fullwood

Maintains good relationships with clients and employees. Safeguard and manages the public image of the organization.
Reviewed activities regularly to identify opportunities for improvement
Used good organizational skills to manage workload and addressed concerns quickly to avoid lasting issues
Managed daily tasks and sought opportunities to go beyond requirements and support business targets

• Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
• Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
• Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
• Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.

• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
• Educated customers on use of banking website and mobile apps.
• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
• Removed mutilated currency from circulation.