Farin Islam
Queens,NY
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly motivated Sales Associate and beauty advisor with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate, Beauty Advisor
International Shoppes Dutyfree ( T1 )
JFK
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
TJX Companies
Jamaica, NY
10.2021 - Current
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Jamaica High School
Associate Degree -
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
- Multitasking Strengths
- Sales Expertise
- Time Management
- Customer Service
- Social Perceptiveness
- Guest Relations
- Sales Training
- Product Promotion
- Cash Handling Accuracy
- Sales Trends
- Excellent People Skills
- Verbal Communication
- Speaking Clearly
- Retail Metrics and Goals
- Inventory Control Procedures
- Money Handling
- Product and Service Sales
- Cash Register Operation
- Verbal and Written Communication
- Strong Communication and Interpersonal Skills
Accomplishments
- Brought in number new customers.
- Resolved product issue through consumer testing.
- Supervised team of Number staff members.
- Achieved Result by completing Task with accuracy and efficiency.
Languages
Bengali
Native or Bilingual
Arabic
Limited Working
Spanish
Limited Working
Hindi
Professional Working
Timeline
Sales Associate, Beauty Advisor
International Shoppes Dutyfree ( T1 )
04.2024 - Current
Sales Associate
TJX Companies
10.2021 - Current
High School Diploma -
Jamaica High School
Associate Degree -
Borough of Manhattan Community College of The City University of New York