Faris Sabah
Shelby,MI
Summary
8 years Experienced Tow Truck Driver skilled in towing equipment operation and effective communication. Known for delivering exceptional customer service in high-stress situations, fostering positive relationships to enhance client satisfaction and ensure efficient emergency response.
Overview
5
5
years of professional experience
Work History
Tow Truck Driver
Incredible Towing
Warren MI
09.2025 - Current
- Operated tow truck safely to transport vehicles to designated locations.
- Assisted customers with vehicle breakdowns and provided timely support during emergencies.
- Conducted routine inspections and maintenance on towing equipment for optimal performance.
- Collaborated with dispatch team to ensure efficient response times for service requests.
- Followed safety protocols and regulations to minimize risks during towing operations.
Tow Truck Driver
Lorenzo Towing
Sterling Heights, MI
05.2025 - 08.2025
- Maintained accurate records of towing activities and customer interactions for reporting purposes.
- Communicated effectively with clients to assess needs and provide appropriate solutions.
- Adapted quickly to changing environments and varied customer situations while on duty.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Fastened chains, straps, covers, and binders to secure load during transit.
Tow Truck Driver
Troy Auto Care
Troy Mi
02.2021 - 02.2023
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
- Reduced accident rates with careful driving and adherence to safety guidelines during towing procedures.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
Skills
- Strong work ethic
- Towing equipment operation
- Customer service
- Safe driving practices
- Roadside assistance
- Patience and empathy
- Flatbed trailers
- Map reading
- Excellent communication
- Wheel lift and dolly
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Tow Truck Driver
Incredible Towing
09.2025 - Current
Tow Truck Driver
Lorenzo Towing
05.2025 - 08.2025
Tow Truck Driver
Troy Auto Care
02.2021 - 02.2023