Farjana Cynthia Hossain
Overview
5
5
years of professional experience
Work History
Specialist
Apple
08.2022 - Current
- Engaging in team activities to ensure best practices
- Set up team members for success by giving feedback and support with tech and merchandise on the floor.
- Amazing work ethics and willingness to expand knowledge
- Provided timely support to customers while achieving individual and team productivity goals
- Provide complete solution using Apple steps of service and demonstrating apple values.
Flight Attendant
American Airlines
12.2021 - 08.2022
- Announce and demonstrate safety.
- Ensure aircraft and passenger compliance with policies, procedures, regulations and safety guidance
- Resolve passenger situations during flight involving disorderly passengers and medical emergencies
- Drive passenger satisfaction by providing solutions to issues arising during flights promptly
- Work flexible hours; night, weekend, and holiday shifts
- Demonstrate respect, friendliness and willingness to help wherever needed
Laboratory Technologist Assistant
Lehman College, CUNY
04.2020 - 12.2021
- Recorded and interpreted laboratory results to present to senior colleagues.
- Developed and implemented standard operating procedures to verify quality control.
- Test and analyze body fluids such as blood, urine and tissue samples.
- Created a safe environment in the lab by ensuring all equipments are handled correctly.
- Troubleshot and resolved equipment and process issues.
Diamond Consultant
Zales The Diamond Store
09.2019 - 04.2020
- Created visual marketing and styled proper displays.
- Merchandised new stock to appeal to customers, grab attention and drive sales.
- Developed team communications and information for meetings.
- Coordinated with clients, suppliers and manufacturers to create custom, quality works of jewelry.
Education
Associate Degree - Biology
Lehman College of The City University of New York
The Bronx, NY06-2024
High School Diploma Science - Science
Jacqueline Kennedy-Onassis High School
New York, NY06.2017
Skills
- processing equipments and samples
- Analytic reasoning
- Specimen preparation
- passionate about science and technology
- Amazing people and team work skills
Timeline
Specialist
Apple
08.2022 - Current
Flight Attendant
American Airlines
12.2021 - 08.2022
Laboratory Technologist Assistant
Lehman College, CUNY
04.2020 - 12.2021
Diamond Consultant
Zales The Diamond Store
09.2019 - 04.2020
Associate Degree - Biology
Lehman College of The City University of New York
High School Diploma Science - Science
Jacqueline Kennedy-Onassis High School