Farjin Siddique
Queens,USA
Summary
Detail-oriented and customer-centric Banking and Retail professional with nearly 3 years of experience. Skilled in processing transactions, managing cash, and ensuring accuracy in banking operations. Adept at building strong customer relationships, promoting banking products, and maintaining a secure and compliant environment. Known for exceeding performance targets and thriving in fast-paced, team-driven settings. Committed to providing exceptional service while ensuring operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier Assistant
Eastern Bank Limited
Dhaka, Bangladesh
03.2022 - 10.2023
- Provided excellent customer service by assisting with account inquiries, deposits, withdrawals, and transfers.
- Accurately processed transactions and maintained a balanced cash drawer.
- Assisted customers with opening, updating, and closing accounts.
- Promoted bank products and services, identifying opportunities to cross-sell.
- Reconciled daily transactions and prepared end-of-day reports.
- Performed administrative tasks as needed to support branch operations.
Sales Associate
Aarong
Dhaka, Bangladesh
02.2021 - 02.2022
- Provided exceptional customer service by assisting customers in selecting products that met their needs and preferences
- Mentored and coached new team members to achieve customer service excellence and exceed sales goals
- Provided timely and efficient solutions to customer problems, maintaining a high level of customer satisfaction
- Efficiently handled various payment methods, including cash, credit, and debit
- Consistently exceeded monthly sales quotas through proactive customer engagement
- Provided personalized styling recommendations to enhance customers' wardrobes
Business Club Executive
East West University
Dhaka, Bangladesh
01.2019 - 02.2022
- Collaborated with different multinational companies to raise fund for national competitions
- Played a key role in management to decide different club activities
- Provided guidance and support to junior members in organizing and executing various club activities
- Recognized as a 'Executive of the Month' for great contribution
Education
Bachelor's of Business Administration - HRM
East West University
Dhaka, Bangladesh01.2023
Skills
- Excellent Communication
- Customer Service
- Adaptability
- Attention to Detail
- Collaboration
- Team Leadership
- Product Research
- Cashier team support
Languages
- English
- Bangla
- Hindi/Urdu
Timeline
Cashier Assistant
Eastern Bank Limited
03.2022 - 10.2023
Sales Associate
Aarong
02.2021 - 02.2022
Business Club Executive
East West University
01.2019 - 02.2022
Bachelor's of Business Administration - HRM
East West University
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