Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Languages
References
Timeline
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Farooq Syed

Farooq Syed

Glenview,IL

Summary

Experienced logistics expert with a focus on import/export compliance and team collaboration. Successfully led initiatives at Salehiya Trading Company that resulted in 95% on-time delivery for healthcare shipments. Proficient in HS codes and adept at problem-solving, contributing to cost savings and operational efficiency. Established a strong record of improving compliance and efficiency in global trade.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Logistic Supervisor

Salehiya Trading Company
Riyadh
01.2016 - 03.2023
  • Managed a team of 14 logistics professionals, overseeing daily operations and maintaining high performance standards for all import and Export shipments via Air, Ocean and Express modes for a global healthcare brand.
  • Importing All inbound shipments via Air, Ocean and Express couriers and outbound shipments for Middle east and north Africa for multiple healthcare brands like Novo Nordisk, Amgen, BMS Olympus, and Covidien
  • Managed import and export customs clearance, ensuring compliance with local and international regulations and Documentation.
  • Verify all shipping documents like Commercial Invoice, packing list and COO, DOC, MDMA, MDIL, DG permit if Required.
  • Preparing SOP and SLA for All freight shipments.
  • Selecting forwarders on annual Basis rates (RFQ) for all air shipments through Bidding Process.
  • Booking All Air Sensitive Temperature Controlled shipments via Etihad and Emirates for safe arrival
  • Verifying Storage condition for all Temperature controlled shipments before arrival.
  • Checking Air waybills, bills of lading thoroughly for shipper details, Consignee Details, Number of pcs, Port of Arrival, prepaid or freight collect
  • Validating all HS Codes for all shipments to have smooth clearance before arrival.
  • Arranging Data logger and Thermal blankets or passive packing for all TC shipments.
  • Booking heavy weight shipments with cargo Airlines and finding solutions to ensure timely delivery.
  • Moving All Dangerous Goods shipments in safe way and get DG Approval for Air shipments and Landing Approval for ocean shipments.
  • Preparing weekly, monthly and annual basis report for all shipments Like (cleared shipment, in transit Shipments and hold shipments).
  • Preparing KPI Reports for weekly and monthly basis.
  • Opening a file on the dedicated software system for each shipment received.
  • Negotiates with Forwarders by giving them target rate for case by case shipments.
  • Contacts customs officials to affect release of incoming freight and resolve customs delays.
  • Dispatching and follow up on Proof of Deliveries (POD's).
  • Converts foreign currency figures into United States monetary equivalents, or domestic currency into foreign equivalents.
  • Communicate with overseas agents, carriers, and customs brokers for all import shipments
  • Track shipments and provide status updates to sales Team or Tender Team and Customs Team.
  • Ensure compliance with U.S. Customs and PGA requirements for All United states shipments.
  • Coordinated with freight forwarders to ensure timely delivery for all dedicated shipments.
  • Oversaw customs clearance in line with SABER/SASO, G-Mark, and shipment COC standards
  • Entering and sending pre-alerts to keep customers and agents informed about ocean shipment departures
  • Keeping track of shipments with ocean carriers and agents for real-time updates
  • Preparing Freight Payments and manage financial transactions carefully

Logistic Supervisor

PSC International LLC
Riyadh
03.2015 - 12.2015
  • Provides Air and ocean LCL FCL Import and Export quotes and bookings including inland/door to door and door to port.
  • On-carriage services, and DAP/DDP services at destination;
  • Responds to phone and e-mail rate or booking requests from clients, partners, agents, or outside sales representatives.
  • Work with truck brokers and asset-based carriers to schedule cargo pick up within North America for delivery into designated terminals.
  • Utilize various tools to obtain, calculate, and provide door delivery, destination handling charges, and customs clearance quotes at destination CFS when requested.
  • To perform district Air and ocean Import and export operations and provide all associated documentation.
  • Work closely with sales and account managers in order to respond expeditiously to customers’ needs.
  • Communicate to customers, carriers and other offices/agents in a quick and thorough manner
  • Coordinate bookings and documentation with carriers/co-loaders, shippers and sales responsible person or office.
  • Originate documentation with Shipper’s Letter of Instruction (SLI) and Letter of Credit for Accuracy
  • Calculations of weight, volume, dimensions, inland cartage and freight charges
  • Goods description/clauses and delivery terms, and also check Third Party documents for correctness.
  • Ensure billing for services is rendered by completing all accounting procedures and data entries properly.
  • Documents (both payable and receivable) are completed accurately and forwarded in a timely manner.
  • Trace lost freight and shortages to follow-up with shipping lines and inform all stations/agents involved of these actions. File preliminary notices of claim.
  • Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner; to develop clear, concise, accurate records that enable the Accounting department to properly credit and bill A/R and A/P.
  • Perform cargo tracking with carrier/co-loader to ensure cargo confirmed on board and also confirm on board at Transit Shipments
  • Complete all tracking and billing milestones as set forth by company guidelines
  • Solicits customer feedback to improve service. Responds to requests for service and assistance professionally.
  • Speaks clearly and persuasively in positive or negative situations.
  • Presents numerical data effectively. Able to read and interpret written information. Balances team and individual responsibilities effectively.
  • Track and monitor incoming shipments to ensure timely delivery.
  • Verify received goods against purchase orders and invoices.
  • Maintain accurate inventory records and reject any unsatisfactory items.
  • Manage and prepare shipping documentation and records.
  • Package and process all shipments using major carriers (Expeditor, UPS, CEVA, DHL, CGL, FedEx, etc.).

Logistic Coordinator

FedEx
Riyadh
03.2013 - 03.2015
  • Manage the end-to-end coordination of international shipments, ensuring seamless cross-border movement of IT assets in full compliance with global trade laws and industry-specific regulations.
  • Works closely with freight partners, customs brokers, and internal stakeholders to optimize shipping operations and ensure chain of custody for high-value and sensitive equipment.
  • Coordinate global shipments in compliance with import/export regulations and customs requirements
  • Prepare, verify, and manage shipping and regulatory documentation (commercial invoices, packing lists, certificates of origin, etc.)
  • Track shipments to ensure timely delivery; troubleshoot delays or exceptions
  • Liaise with freight forwarders, customs brokers, and logistics service providers
  • Assist with rate negotiations and monitor service performance
  • Support RFP processes and help evaluate new logistics partners
  • Manage white glove logistics and ensure the secure, proper handling of sensitive or high-value IT assets
  • Maintain detailed chain of custody records and tracking logs
  • Work cross-functionally with procurement, operations, and customer service teams
  • Provide proactive updates on shipment status and documentation needs
  • Contribute to process improvement and logistics SOP development

Education

Master of science - Engineering Management

Trine University
Angola, Indiana
01.2025

Skills

  • Knowledge of INCOTERMS and NVOCC regulations
  • Import/export compliance
  • Familiarity with CargoWise software
  • Freight forwarding coordination
  • Containerization and shipment methods
  • Document preparation and review
  • Expertise in HS codes
  • AES filings and import permits
  • US Customs regulations
  • Global trade compliance
  • Experience with WMS and ERP systems
  • International trade processes
  • Trade documentation management
  • Cost optimization strategies
  • Cross-functional collaboration in logistics
  • Problem solving and KPI monitoring

Certification

  • Lean Six Sigma Green Belt
  • FedEx Certified: GOALS, Dangerous Goods, Customer Service Excellence, Ground Handling
  • Safety, Pricing, and Quality Compliance (ISO, SFDA)
  • WMS and SAP Implementation Training
  • Microsoft certified IT Professional(MCITP)

Languages

English (Professional), Arabic (Fluent), Urdu(Fluent), Hindi(Fluent), Telugu (Fluent)

Additional Information

  • Date of Birth: 21-09-1988
  • Work Permit: EAD (OPT)
  • Nationality: Indian
  • References available upon request.

Languages

English
Professional
Arabic
Professional
Hindi
Professional
Urdu
Professional

References

References available upon request.

Timeline

Logistic Supervisor

Salehiya Trading Company
01.2016 - 03.2023

Logistic Supervisor

PSC International LLC
03.2015 - 12.2015

Logistic Coordinator

FedEx
03.2013 - 03.2015

Master of science - Engineering Management

Trine University

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Farooq Syed