Farrah Boggs
North Bend,WA
Summary
Office professional equipped with solid history in administrative functions and client relations. Known for reliability and adaptability in dynamic environments, ensuring seamless team collaboration and productivity. Skilled in multitasking and problem-solving, bringing meticulous approach to every task.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant/Patient Service Representative
Snoqualmie Valley Hospital
09.2023 - Current
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
Patient Care Coordinator/Medical Assistant
Kaiser Permanente
11.2023 - 08.2024
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Emergency Medical Technician
Swedish Medical Center
06.2023 - 09.2023
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Delivered emotional support to patients and families.
- Immobilized patient for placement on stretcher and ambulance transport.
- Performed medical tests and collected samples for laboratory analysis.
Medical Assistant/Receptionist OBGYN/Postpartum
Swedish Medical Center
11.2015 - 06.2023
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
Associate of Applied Science - Nursing Administration
Bellevue College
Bellevue, WA06-2025
Certificate of Technical Studies - Medical Assistant
Pima Medical Institute
Renton06-2010
Skills
- Medical terminology
- Data entry
- Microsoft Excel
- Payment processing
- Call center operations
- Professional telephone demeanor
- Microsoft outlook
- Scheduling
- Follow-up skills
- Call management
- Administrative support
- Microsoft PowerPoint
- Microsoft Office Suite
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Oversaw implementation of new phone system which resulted in more cost-effective service.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
Certification
- OSHA Certified
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- ServSafe Food Handler's Certification
- Certified Medical Assistant (CMA)
- Certified Nursing Assistant (CNA)
Languages
Hawaiian
Limited Working
Timeline
Patient Care Coordinator/Medical Assistant
Kaiser Permanente
11.2023 - 08.2024
Medical Assistant/Patient Service Representative
Snoqualmie Valley Hospital
09.2023 - Current
Emergency Medical Technician
Swedish Medical Center
06.2023 - 09.2023
Medical Assistant/Receptionist OBGYN/Postpartum
Swedish Medical Center
11.2015 - 06.2023
- OSHA Certified
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- ServSafe Food Handler's Certification
- Certified Medical Assistant (CMA)
- Certified Nursing Assistant (CNA)
Associate of Applied Science - Nursing Administration
Bellevue College
Certificate of Technical Studies - Medical Assistant
Pima Medical Institute
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