Summary
Overview
Work History
Education
Skills
Timeline
Generic

Farrah Harris

South Portland

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Macy's Department Store. Proven ability to build rapport and loyalty with customers while efficiently handling cash transactions. Strong teamwork and problem-solving abilities, complemented by a commitment to maintaining a safe and engaging environment in previous roles.

Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

5
5
years of professional experience

Work History

Sales Associate

Macys Department Store
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Daycare Assistant Teacher

Miss Vals Childcare and Preschool
05.2020 - 06.2024
  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
  • Incorporated music and play into developmentally appropriate activities.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Complied with strict safety and organizational regulations, policies, and procedures.
  • Promoted healthy habits among students by incorporating physical activities, nutritious snacks, and proper hygiene routines into daily schedules.

Education

High School Diploma -

Mattanawcook Acedemy
Lincoln, ME
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Cash handling
  • Money handling
  • Exceptional customer service

Timeline

Sales Associate

Macys Department Store
08.2024 - Current

Daycare Assistant Teacher

Miss Vals Childcare and Preschool
05.2020 - 06.2024

High School Diploma -

Mattanawcook Acedemy

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