Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
OperationsManager
Farrah Pillen

Farrah Pillen

Casper,WY

Summary

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Registered Nurse

The Geo Group
07.2022 - 08.2023
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Phlebotomy
  • EKG and interpretation
  • Proficient with EMR
  • Critical thinking skills
  • Ability to work independently or within a group
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills
  • Ability to supervise, delegate duties as needed
  • Identification and implementation of effective interventions based on company standards, state licensure, and best practice
  • Regularly participated in JCAHO, ACCHC audits and accreditations
  • Staff scheduling to maintain adequate coverage
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Managed care from admission to discharge.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Audited charts and reviewed clinical documents to verify accuracy.

Clinical Coordinator RN Emergency Department

Ascension St. Thomas Hosptial
11.2017 - 05.2022
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Educated family members and caregivers on patient care instructions.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Evaluated patient histories, complaints, and current symptoms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Recorded details regarding therapies to keep patient charts updated.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed patients recovering from medical or surgical procedures.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.

Float Pool Staff Nurse

Livingston Regional Hosptial
10.2015 - 06.2017
  • Relieved external units such as outpatient IV therapy, pre- and post-operatives, PACU and recovery, dialysis, labor, delivery, recovery and postpartum with skilled nursing services.
  • Collaborated with other departments and medical staff to support provision of highest standard for total patient care.
  • Administered and maintained comfort, treatment, medication, intravenous infusion and health care to support patient needs.
  • Conducted rounds with medical staff to promote improved understanding between patients, nursing staff and medical staff to support continued quality of communication and care.
  • Evaluated patient during admission, hospital stay and through discharge.
  • Promoted patient and family teaching to enhance patient understanding of needs and potentially accelerate recovery.
  • Submitted accurate documentation, reporting and in-depth nursing observation to support continuity of total patient care.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Evaluated patient histories, complaints, and current symptoms.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Managed patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapies.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.

Practical Nursing Instructor

Tennessee College Of Applied Technology
03.2014 - 12.2015
  • Monitored progress of each student and provided formal evaluation upon completion of clinical placements.
  • Coached underperforming students to help meet clinical objectives
  • Identified and assigned appropriate activities and projects to enhance student learning.
  • Developed and created clinical assignments to assess student skills.
  • Liaised with medical and nursing personnel to evaluate and improve teaching and nursing practices.
  • Coordinated with clinicians to develop and coordinate student assignments.
  • Prepared and administered weekly examinations to test student skills.
  • Prepared and delivered lectures to undergraduate and graduate students on pharmacology.
  • Contributed educational and clinical expertise to help optimize training courses and boost student learning.
  • Assessed student knowledge levels and abilities with detailed assessments.
  • Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
  • Oversaw laboratory and clinical environments to help students advance knowledge and abilities.
  • Compiled, administered and graded examinations to evaluate and record student comprehension levels.
  • Prepared course materials such as syllabi, homework assignments and handouts for distribution or use within classroom.
  • Prepared and delivered lectures to undergraduate or graduate students on topics such as pharmacology, mental health nursing and community health care practices.
  • Stayed current on advances in biological science and incorporated into curriculum.

CVOR Registered Nurse

Cookeville Regional Medical Centeer
07.2004 - 04.2014
  • Administered nursing care to cardiac patients undergoing diagnostic, therapeutic or emergency services.
  • Assisted in diagnosis and treatment of conditions such as unstable angina, cardiomyopathy, coronary artery disease and cardiac dysrhythmia.
  • Conducted initial assessments, documented findings in patient records and notified physicians of abnormal findings.
  • Administered medication, pain management and analysis of patient responses to interventions to improve individual performance.
  • Assessed patients, collecting data and prioritizing cases in accordance with standards, policies, procedures and guidelines.
  • Maintained detailed records of patient conditions, reactions and progress in alignment with physician orders.
  • Liaised with patients following cardiothoracic surgical procedures, providing support and education on post-surgical care.
  • Prioritized and revised patient care activities based on acuity of symptoms and patient preferences.
  • Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
  • Produced care plans in alignment with physical, psychosocial and learning needs of patients, achieving commendations for compassionate treatment.
  • Improved nursing care by identifying and targeting procedural gaps.
  • Enhanced performance of junior nurses through training and evaluations.
  • Utilized stethoscopes, thermometers and sphygmomanometers to meet patient needs and prescribed medical therapies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Managed patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Recorded details regarding therapies to keep patient charts updated.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.

Practical Nurse

Livingston Regional Hosptial
07.1992 - 05.2004
  • Comforted and counseled patients and families throughout care process.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Helped patients complete bathing, dressing and eating.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Monitored patient health conditions to report changes to assigned physician.
  • Delivered emotional support to patients and families during challenging times.
  • Coordinated patient transfers to other facilities.
  • Administered medications and injections to patients.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Supported diagnoses by taking blood samples from patients for laboratory testing.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Reviewed patient history to verify conditions and current medications.
  • Provided patient education on health care issues and prescribed medications.

Education

Bachelor of Science - Nursing

Tennessee Technological University
Cookeville, TN

Associate of Science - Nursing

Excelsior College
Albany, NY
08.2008

Diploma - Practical Nursing

Tennessee College of Applied Technology - Crossville
Crossville, TN
09.1998

High School Diploma -

Livingston Academy
Livingston, TN
05.1995

Skills

  • Tracheostomy Care
  • Staff Supervision
  • EMR Systems
  • Postpartum Care
  • Microsoft Word
  • Disease Management Programs
  • Microsoft Outlook
  • Direct Patient Care
  • Patient and Family Advocacy
  • Seizure Management
  • Prenatal Care
  • Patient Care
  • Patient Assessments
  • IV Drug Therapy Management
  • Microsoft Excel
  • Patient Monitoring
  • Medical Screening
  • Gastrostomy Tube Care
  • Breastfeeding Education
  • Chest Pain Management
  • Administer Medication
  • Insulin Medication Assistance
  • Monitor Vital Signs
  • Active Listening
  • Pain Management
  • Specialized Healthcare Referrals
  • Wound Care
  • Community Program Referrals
  • Patient Education
  • Trauma Recovery
  • Feeding Assistance
  • Cesarean Section Preparation
  • Team Coordination
  • Call Triaging
  • Performing EKGs
  • Personal Care Needs
  • Diabetes and Nutrition Education
  • Delegation and Motivation
  • Treatment Recommendations
  • Medical Evaluations
  • Diet and Nutrition
  • HIPAA Education
  • Resource Allocation
  • Follow-Up Calls
  • Update Electronic Charts
  • Medical Laboratory Procedures
  • Learning Strategies
  • Patient Care Planning
  • Accurate Documentation
  • Social Perceptiveness
  • Emotional Intelligence
  • Emergency Diagnostics
  • Sick Visitation Procedures
  • Intakes and Discharges
  • Care Plan Development
  • Setting Up Referrals
  • Diagnostic Test Evaluations
  • Medical Records Management
  • Treatment Plan Modification
  • First Aid
  • Medical Procedure Preparation
  • Patient Counseling
  • Emergency Procedures
  • Test Interpretations
  • YouTube
  • Urology
  • Pharmacology
  • Coordination

Accomplishments

  • Patient Transfer - Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
  • Documentation - Ensured charting accuracy through precise documentation.
  • Supervision - Headed onboarding process for new nursing staff.

Certification

  • PALS - Pediatric Advanced Life Support
  • ACLS
  • BLS, AHA

Additional Information

  • The Geo Group Nurse of the Year award 2022-23
  • The Geo Group Employee of the Month 8/2023, 11/2022
  • Daisy Award Nominee 2018, 2019
  • Daisy Award recipient 2017
  • CRMC Auxiliary Scholarship winner 2015

Timeline

Registered Nurse

The Geo Group
07.2022 - 08.2023

Clinical Coordinator RN Emergency Department

Ascension St. Thomas Hosptial
11.2017 - 05.2022

Float Pool Staff Nurse

Livingston Regional Hosptial
10.2015 - 06.2017

Practical Nursing Instructor

Tennessee College Of Applied Technology
03.2014 - 12.2015

CVOR Registered Nurse

Cookeville Regional Medical Centeer
07.2004 - 04.2014

Practical Nurse

Livingston Regional Hosptial
07.1992 - 05.2004

Bachelor of Science - Nursing

Tennessee Technological University

Associate of Science - Nursing

Excelsior College

Diploma - Practical Nursing

Tennessee College of Applied Technology - Crossville

High School Diploma -

Livingston Academy

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