Farrah Richmond
San Antonio,TX
Summary
Family care professional with focus on compassionate and effective support. Experienced in coordinating care plans, providing emotional support, and managing complex family dynamics. Strong team collaborator who adapts to changing needs and consistently delivers results. Skills include crisis intervention, resource management, and excellent communication. Reliable and resilient, ensuring high-quality care and positive outcomes for families.
Overview
9
9
years of professional experience
Work History
Family Care Specialist
TruLight127 Ministries
08.2024 - Current
- Developed strong rapport with clients by displaying empathy, active listening skills, and cultural sensitivity.
- Served as a valuable resource for colleagues seeking guidance or assistance in handling challenging cases or situations within their own caseloads.
- Participated in ongoing professional development opportunities to stay current in best practices related to serving diverse populations effectively.
- Managed caseloads efficiently while maintaining high-quality service delivery standards.
- Promoted self-sufficiency among families by developing personalized action plans targeting specific areas of growth or need.
- Implemented evidence-based interventions aimed at improving overall family well-being and functioning.
- Assisted families in crisis situations, providing immediate support, resources, and referrals as needed.
- Conducted thorough assessments to identify family strengths, challenges, and areas for improvement.
Army Systems Navigator
Patriot Enterprises
02.2024 - 07.2024
- Worked with the exceptional family members (EFMP) and Military families by providing case management services
- Acted as a liaison between the military and civilian communities
- Made referrals for various community services
- Documented all correspondence and interaction with the families in the EEFMP system
- Maintained all records and files in a safe and secure manner
- Provided warm handoffs to the gaining installation when soldiers were deploying to another duty station
- Assisted with retirement and discharge planning
Behavioral Specialist
Trulight127 Youth Village
03.2023 - 02.2024
- Crafted Behavioral Intervention Plans for individual students.
- Developed positive relationships with the youth, fostering trust and encouraging growth in social skills.
- Implemented evidence-based practices to decrease negative behaviors and increase pro-social skills in students.
- Reduced instances of classroom disruptions through proactive behavioral interventions.
- Supported youth with emotional and behavioral disorders by creating tailored coping strategies.
- Evaluated the effectiveness of behavior intervention plans, making adjustments as needed based on data analysis.
- Maintained accurate and confidential records of assigned youth.
- Planned daily activities to keep students engaged and on track with learning goals.
- Planned weekly independent living skills classes to help the youth grow to become successful adults
Case Manager
Trulight Ministry
Seguin, Texas
01.2021 - 03.2023
- Provided case management services to foster families and children that were placed within the foster home
- Provided referrals for necessary Medicals, CANS, Psychological, Therapeutic/Therapy and Dental Appointments
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Family Protection Specialist
Mississippi Department of Child Protection Services
02.2017 - 09.2020
- Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs
- Maintain case history records and prepare reports
- Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required
- Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions
- Recommend temporary foster care and advise foster or adoptive parents
- Place children in foster or adoptive homes, institutions, or medical treatment centers
- Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided
- Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements
- Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures
- Collect supplementary information needed to assist client, such as employment records, medical records, or school reports
Community Support Specialist
Communicare Behavioral Health
07.2016 - 02.2017
- Checked on clients to ensure medication was being taken/properly
- Provided support to clients
- Linked clients to resources
- Referred for inpatient treatment
- Support for after hours
Education
Master of Science - Social Work
Our Lady of The Lake University
San Antonio, TX04-2022
Bachelor of Science - Social Work
Rust College
Holly Springs, MS05-2016
Skills
- Early intervention
- Mental health awareness
- Individualized service planning
- Child safety
- Home visiting
- Professional boundaries
- Transportation assistance
- Life skills training
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
Timeline
Family Care Specialist
TruLight127 Ministries
08.2024 - Current
Army Systems Navigator
Patriot Enterprises
02.2024 - 07.2024
Behavioral Specialist
Trulight127 Youth Village
03.2023 - 02.2024
Case Manager
Trulight Ministry
01.2021 - 03.2023
Family Protection Specialist
Mississippi Department of Child Protection Services
02.2017 - 09.2020
Community Support Specialist
Communicare Behavioral Health
07.2016 - 02.2017
Master of Science - Social Work
Our Lady of The Lake University
Bachelor of Science - Social Work
Rust College
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