Farrah Taugelchee-Starkey

• Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
• Communicated with Medata, HealthESystems, Paradigm Specialty Networks, and OneCall Care Management to assure medical bills were processed and paid correctly.
• Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
• Responded to state medical billing disputes within the state's time limit.
• Utilized Legal Solutions Suite to approve attorney rates per company's active vendor panel.
• Researched complex medical billing issues to assure medical bills were received, processed, and paid according to state guidelines.
• Implemented team production reports for tasks to assist the manager in setting achievable goals for the team while monitoring individual progress.
• Trained newly hired employees on team processes to assure proper handling of medical claims.

• Orient recruits on military service, discipline, and physical fitness during
initial entry training.
• Weapons familiarization and range training; teach recruits military
history, custom and courtesies, and regulations.
• Directed safety protocols during all drills, physical fitness sessions, and
other activities.
• Addressed any issues or concerns raised by trainees regarding their
instruction or environment.
• Monitored equipment during testing, simulations and live-fire exercises
to detect operator errors or system malfunctions.
• Conducted inspections of equipment and personnel uniforms.
• Test recruits Army Physical Fitness Test prior to graduation.

• Assured that each staff member had a current ATC alcohol servers permit and a city bar card.
• Scheduled staff; interviewed, hired, and trained qualified candidates.
• Handled daily deposits; conducted weekly inventory and purchasing orders.
• Implemented Point of Sale software; tracked product performance; initiated marketing program for low performing products. 2015 It’s Fashion Metro, Leesville, LA.

• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Offered product and service consultations and employed upselling techniques.
• Educated customers on product and service offerings.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

• Reserves 91L20 (Construction Equipment Repairer).
• Assisted with the maintenance of military vehicles and equipment.
• Maintained a safe work environment.
• Performed minor repairs per 20 level maintenance; changed tires,
• Maintained parts inventory during field exercises.
• Assured contact vehicle was properly loaded with tools and spare parts during field exercises.

• Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
• Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
• Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
• Recorded observations and baseline measurements to maintain accurate medical records.
• Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
• Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
• Responded to patient alarms and needs-assessment requests to identify course of treatment.
• Responded promptly to patient call lights to provide physical and emotional support.
• Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
• Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
• Kept unit well-stocked and efficient with necessary medical supplies.
• Assisted with patient admission, discharge and transfer to maximize facility efficiency.
• Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.