Farrah Tinch
Monroe,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
After-School Teacher
Grayson Academy
10.2021 - Current
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
- Used Brightwell to record and maintain attendance records and progress notes.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Organized and supervised games and gross motor recreational activities to promote physical, mental and social development in children.
- Helped students explore concepts with engaging, learning-focused activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Fostered student curiosity and interest through creative hands-on activities.
- Created and developed lesson plans to meet students' academic needs.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Assisted in the training of other staff members.
- Swept , mopped, cleaned and disinfected classroom daily.
- Sought out higher education to enrich classroom and program
Cashier
Zaxbys
09.2018 - 12.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Trained and assisted other employees on the job.
Cashier and Catering Coordinator
Shane's Rib Shack
05.2017 - 07.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upsold additional products and services to increase revenue.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Cleaned bathroom facilities to ensure proper cleanliness.
Cashier and Courtesy Clerk
Kroger
08.2015 - 10.2016
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Performed cash, card and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Set up new sales displays each week with fresh merchandise.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained clean and tidy checkout area to optimize service delivery.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Cross-trained and backed up other customer service managers.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High School Diploma -
Walnut Grove High School
Loganville, GA05.2015
Skills
- Activity Planning
- Emergency Response
- Project-based learning
- Self Starter
- Strong Work Ethic
- Excellent Written and Verbal skills
- Social Media Content
- Makeup and Lashes
- Detail-orientated
- Client Consultations
- Client Relationship Building
- Professional Networking
- Social Media Promotion
Certification
CDA (Child Development Associate) Acquired June 14th 2022- Expires June 14th 2025
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
After-School Teacher
Grayson Academy
10.2021 - Current
Cashier
Zaxbys
09.2018 - 12.2018
Cashier and Catering Coordinator
Shane's Rib Shack
05.2017 - 07.2018
Cashier and Courtesy Clerk
Kroger
08.2015 - 10.2016
High School Diploma -
Walnut Grove High School
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